Robert Brogden Buick GMC - Service Center
Olathe, KS
1,888 Reviews of Robert Brogden Buick GMC - Service Center
Replaced thermostat JEREMY WAS VERY HELPFUL.. I FEEL I WAS TREATED VERY WELL AND DID NIT HAVE AMY ISDUES WITHBTHE VISIR. WORK WAS FONE QUICKLY ANS COURTESY CAR PROVIDED JEREMY WAS VERY HELPFUL.. I FEEL I WAS TREATED VERY WELL AND DID NIT HAVE AMY ISDUES WITHBTHE VISIR. WORK WAS FONE QUICKLY ANS COURTESY CAR PROVIDED More
Oil Change - Delays I was really disappointed that an oil change was over an hour and forty minutes when having an appointment time. At one point, I asked my person how I was really disappointed that an oil change was over an hour and forty minutes when having an appointment time. At one point, I asked my person how longer it would be; he went out to service area and came back with an estimate of 15-20 minutes but it was more or less 40 minutes later. I had plan only about 45 minutes at the dealership; therefore I had to re-arrange my entire day. Positive note: I do like the fact that this dealership rotates the tires and checks air pressure with the oil change. More
General Car Maintnance Quick, reliable service with a full series of car checks as part of a routine oil change/tire rotation. They also offer snacks in comfortable waiting Quick, reliable service with a full series of car checks as part of a routine oil change/tire rotation. They also offer snacks in comfortable waiting area - would be hard to beat. More
Great Service, resonable prices, Keep up the good work. Great Service, Great People, I do all my service here and will continue to do so in the future. Cody and Kristen have always been a pleasure to work w Great Service, Great People, I do all my service here and will continue to do so in the future. Cody and Kristen have always been a pleasure to work with. More
Not impressed. When we told them we wanted to go across the street and eat lunch while they did my oil change, They said if we left it would move from a 1 hour wait When we told them we wanted to go across the street and eat lunch while they did my oil change, They said if we left it would move from a 1 hour wait to a 2 hour wait. So we ate lunch and still had to sit in that cramped little waiting room for an hour. More
drove by for a quick oil change and you guys accormodated me Appreciate your service. Good customer service, Keep the good work. Drove to Chevy McCarthy before coming to you guys and you accommodated me in for s Appreciate your service. Good customer service, Keep the good work. Drove to Chevy McCarthy before coming to you guys and you accommodated me in for service. More
Great service They have great service and always timely. They are not pushy but informative! Clean waiting room and other facilities are clean. Always let you know They have great service and always timely. They are not pushy but informative! Clean waiting room and other facilities are clean. Always let you know of upcoming service. More
Amazing They are friendly and professional. Always get in with ease and the accommodations are awesome!! They fix the problem right the first time! Best in bu They are friendly and professional. Always get in with ease and the accommodations are awesome!! They fix the problem right the first time! Best in business More
Friendly staff, excellent service I always receive excellent customer service from the folks at RB GMC. From the service reps to the shuttle service, I have always been treated very w I always receive excellent customer service from the folks at RB GMC. From the service reps to the shuttle service, I have always been treated very well. That's probably why I have bought 4 vehicles there and will soon be looking for a 5th! More
Unexpected car problems I pulled into the service department unexpectedly late on Friday afternoon because my car very suddenly stopped shifting and couldn’t be driven. I was I pulled into the service department unexpectedly late on Friday afternoon because my car very suddenly stopped shifting and couldn’t be driven. I was told they would look at the car as soon as possible and offered a ride home. By Saturday at lunch the car was ready! I expected to have to leave it for a week! More