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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.2
1,779 Reviews

1,779 Reviews of Robert Brogden Buick GMC - Service Center

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September 27, 2018

Pontiac Solstice I purchased my Solstice over 10 years ago from Scotty at Brogden. The service is great. Scotty and I remain good friends and now my good friend Mary h More

by GXP Forever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scotty Smith, Kristen McCullough
Sep 27, 2018 -

Robert Brogden Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to serve you, and we look forward to doing so again. Best, Craig Blacklidge - General Manager - (913) 782-1500

September 21, 2018

Very Friendly I had my Enclave services as a follow up to o my purchase. Everyone was nice and friendly. The shuttle service was great both to and from the dealer More

by CHAD_R_TODD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Carey
Sep 27, 2018 -

Robert Brogden Buick GMC responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, Craig Blacklidge - General Manager - (913) 782-1500

September 20, 2018

Happy veteran Excellent job. Faster than expected. No one else will ever work on my vehicle. That's including me Its either Brogden or nothing. Thank you. More

by OBERONT66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quintin Headley, Cody Carey
Sep 27, 2018 -

Robert Brogden Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Craig Blacklidge - General Manager - (913) 782-1500

September 20, 2018

It was very easy they did a great job at a reasonable price. Would never go anywhere else after the experience I have had at Brogden. I feel service or purchasing a vehicle they are the best. Can't say enough go More

by FISHER.CONSULTING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen McCullough
Sep 27, 2018 -

Robert Brogden Buick GMC responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Take care, Craig Blacklidge - General Manager - (913) 782-1500

August 16, 2018

Car Salespersons I do not make decisions quickly and I have never been fond of car sales people but Bob Meyers is very patient, helpful and kind. I am glad to see More

by Jody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Myers, Cody Carey
Sep 12, 2018 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to share your feedback with us, Jody. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Take care, Craig Blacklidge - General Manager - (913) 782-1500

May 26, 2018

Class act service! The service advisor Cody, and the entire service team were professional, courteous, and thorough. No gimmicks or slick sales attempts. This is the onl More

by Doug Appelgren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Carey
Jun 07, 2018 -

Robert Brogden Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Craig Blacklidge - General Manager - (913) 782-1500

April 20, 2018

Mistakes happen, but their follow through was world class. We dropped off our new Terrain to have a trailer hitch installed. Because of how new the vehicle was, there were issues with getting it installed and More

by rwatters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Kiper
Apr 30, 2018 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience. We appreciate your business!

March 13, 2018

Trevor in the service dept was very helpful . Trevor in service was great to work with. I had a few very minor things that needed fix in my purchase of mu 2015 buick enclave. I love tje car. More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor
November 15, 2016

**SERVICE DEPARTMENT IS AWFUL** **SERVICE DEPT PROVIDES AWFUL SERVICE** I DO NOT recommend using this dealer for service. I took my 2014 Buick Verano that was making a rattling nois More

by angelmt
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kristin
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