Robert Brogden Buick GMC - Service Center

Excellent customer service Jeremy has excellent customer service. He is always helpful and efficient. Although they could not really find what the problem was, they kept the ca Jeremy has excellent customer service. He is always helpful and efficient. Although they could not really find what the problem was, they kept the car for a few days to see if they could get it to throw a code. More

My Experience The young man who helped me was very kind and considerate. I have a pinched nerve in my back and have difficulty sitting. I asked him about how long The young man who helped me was very kind and considerate. I have a pinched nerve in my back and have difficulty sitting. I asked him about how long it would take and he said about one and a half hours. My car was ready in the time he said it would be. I appreciated his attention and would hope to have him assist me the next time I bring my car in for service. More

Warranty repair Worked with my schedule. I was able to drop off my Yukon and used courtesy shuttle. Friendly and proactive. I bought three vehicles for Robert Bro Worked with my schedule. I was able to drop off my Yukon and used courtesy shuttle. Friendly and proactive. I bought three vehicles for Robert Brogden and will be back. More

Oil Change The employees were very friendly and Mr Aaron Spearman has been excellent! The Service Department was very quick with my oil change to get me back on The employees were very friendly and Mr Aaron Spearman has been excellent! The Service Department was very quick with my oil change to get me back on the road to school. More

warranty on broken visor mirror Warranty replacement of broken visor mirror. Jennifer took care of everything. You are lucky to have her as an employee. She has helped me many t Warranty replacement of broken visor mirror. Jennifer took care of everything. You are lucky to have her as an employee. She has helped me many times over the year. Very knowledgeable and great people skills. I always look for her when I come in and she points me in the right direction or personally takes care of my needs. More

Hole in Tire Tire was loosing air and after having car for 3 1/2 years that’s when we learned we had locking lug nuts. No key Tire was loosing air and after having car for 3 1/2 years that’s when we learned we had locking lug nuts. No key More

Exactly what I was looking for! Excellent service from an amazing team, couldn’t have found a better place to purchase my new car! Quintin made my purchase experience a joyful breeze Excellent service from an amazing team, couldn’t have found a better place to purchase my new car! Quintin made my purchase experience a joyful breeze! More

Oil Change I came in on a Friday afternoon and was in and out in under 45 minutes. The only thing I didn't like was that I had a check engine light on and they I came in on a Friday afternoon and was in and out in under 45 minutes. The only thing I didn't like was that I had a check engine light on and they asked if I was going to have things fixed. I told them I wasn't in a financial place to fix something without knowing what it was and could they tell me what the codes were. They said they couldn't without running a diagnostic check which would be $90 and then if I was getting things fixed that day, that would be applied to my service. So I wasn't able to find out what the codes were and have to go someplace else to get them read. I had received a coupon right before Christmas for $25 good toward any service (other than tires) and had called to see if that would apply to an oil change and was told it would be. Upon arriving, I advised them of the coupon and they indicated I couldn't use it on the oil change because it was already on special. Aside from those two things, I've never had any issues and love the speed, ease of getting an appointment and the service they provide. More

Always Great As usual, great service, timely, and customer centered. Advised of future work, costs. John remembered me and gave me ideas about what will happen whe As usual, great service, timely, and customer centered. Advised of future work, costs. John remembered me and gave me ideas about what will happen when lease expires. Kristen is very good as well. More

Quick prompt and informative Service at Robert Brogden is very knowledgeable, always on time and friendly. I have used Robert Brogden for all my service on my vehicle. Always a go Service at Robert Brogden is very knowledgeable, always on time and friendly. I have used Robert Brogden for all my service on my vehicle. Always a good experience!! More