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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.3
1,888 Reviews

1,888 Reviews of Robert Brogden Buick GMC - Service Center

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April 27, 2019

Oil change & Tire rotation This is the 4th time I've been to the service department and every time I get back in my Truck there is oil or grease fingerprints on the outside of t More

by JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kristie Brown
April 26, 2019

Great This Dealership is very pleasant to have Service Work done at. Friendly greeting when you arrive, and the waiting area is pleasant to relax while you More

by LSTASZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
April 24, 2019

Savana Work Van routine service I've used Brogden Buick GMC many times, the latest Experience was by far the BEST! The Service Advisor - Kristie was both Extremely Positive, Prompt More

by vonrebel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Self and Tracy Troll two more Great Employees!!!!, Kevin Jackson, Phil Skid, Kristie Brown
April 20, 2019

Excellent I have been coming to this dealership since moving from NYC to Kansas 3 years ago and I have to say that every time has been exceptional. Thank you so More

by figueroacny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
April 18, 2019

Great company and people to work with I'd brought my 2018 Denali in for an oil change and tire rotation and Kristie Brown informed me I had a warranty issue on my transmission, which was a More

by Kyle Myers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica and Kristie Brown were both very friendly and professional., Kristie Brown
April 18, 2019

My first service in my new Buick. I was called to bring in my new Buick for it’s first service. Even though I was early for my appointment, I was met immediately by Allison Leach. Al More

by CONNIEDIX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
April 14, 2019

Oil change Took care of my service quickly while I waited also had a price decline which made it worth go here verses going to an oil change place More

by swtsue
Recommend Dealer
Yes
Employees Worked With
Not sure
April 13, 2019

Came in for scheduled oil change Came in for oil change. When it was done the service manager told me the change oil light would not go off. It would probably reset itself. He gave me More

by stolathe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Conaway
Apr 13, 2019 -

Robert Brogden Buick GMC responded

Hello stolathe! My Name is Craig Blacklidge the General Manager of Robert Brogden Buick GMC. I'm so sorry that Joe forgot you . No excuses given but it does happen occasionally. I will make sure he calls you back right away. We appreciate you and that you chose our company to service your vehicle. We will make this right.

Apr 13, 2019 -

Robert Brogden Buick GMC responded

Would you please email Joe at jconaway@brogdenauto.com with your contact number please?

April 11, 2019

I really really really really like Kristie I loved my lady. I haven't had such a great experience with this center in my previous interactions, and only returned because this location is certi More

by Genevieve Spivey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
April 11, 2019

First oil change and tire rotation I had a 9am appointment, but I know they did not even begin to do the service until 9;25am or later. They then got it done very quickly (like in 15-2 More

by DAVID.WHITESIDE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Allison Leach
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