Robert Brogden Buick GMC - Service Center
Olathe, KS
1,888 Reviews of Robert Brogden Buick GMC - Service Center
Oil change & Tire rotation This is the 4th time I've been to the service department and every time I get back in my Truck there is oil or grease fingerprints on the outside of t This is the 4th time I've been to the service department and every time I get back in my Truck there is oil or grease fingerprints on the outside of the door & interior of the Truck. Brought a new 2017 Acadia & 2018 Sierra and pricing was great, but service lacking. More
Great This Dealership is very pleasant to have Service Work done at. Friendly greeting when you arrive, and the waiting area is pleasant to relax while you This Dealership is very pleasant to have Service Work done at. Friendly greeting when you arrive, and the waiting area is pleasant to relax while you wait. More
Savana Work Van routine service I've used Brogden Buick GMC many times, the latest Experience was by far the BEST! The Service Advisor - Kristie was both Extremely Positive, Prompt I've used Brogden Buick GMC many times, the latest Experience was by far the BEST! The Service Advisor - Kristie was both Extremely Positive, Prompt and Courteous! Everything ran like clock work and It was important, to have my work van back as soon as possible. Kristie listened to my request, and coordinated the service Perfectly. PS: If anyone's shopping for a new vehicle, be sure to request Kevin Jackson as your salesman, He's Knowledgeable, will keep his word, and ensure a smooth buying experience. Thanks Kristie and Kevin !!! More
Excellent I have been coming to this dealership since moving from NYC to Kansas 3 years ago and I have to say that every time has been exceptional. Thank you so I have been coming to this dealership since moving from NYC to Kansas 3 years ago and I have to say that every time has been exceptional. Thank you so much for the excellent service. More
Great company and people to work with I'd brought my 2018 Denali in for an oil change and tire rotation and Kristie Brown informed me I had a warranty issue on my transmission, which was a I'd brought my 2018 Denali in for an oil change and tire rotation and Kristie Brown informed me I had a warranty issue on my transmission, which was also something I wanted them to look at. She took care of everything for me and got me out of there in a loaner car. I will 100% return for any future service on my vehicle and recommend my friends to use them as well. Couldn't be more satisfied with the way I was treated. Shout out to Kristie for being so great to work with! More
My first service in my new Buick. I was called to bring in my new Buick for it’s first service. Even though I was early for my appointment, I was met immediately by Allison Leach. Al I was called to bring in my new Buick for it’s first service. Even though I was early for my appointment, I was met immediately by Allison Leach. Allison directed me to her desk and met me there to complete paperwork. She also notified me when my service was completed and I was on my way! The whole process was easy, professional and well done! More
Oil change Took care of my service quickly while I waited also had a price decline which made it worth go here verses going to an oil change place Took care of my service quickly while I waited also had a price decline which made it worth go here verses going to an oil change place More
Came in for scheduled oil change Came in for oil change. When it was done the service manager told me the change oil light would not go off. It would probably reset itself. He gave me Came in for oil change. When it was done the service manager told me the change oil light would not go off. It would probably reset itself. He gave me his business card and told me if it didn’t go off call him back and he would try something different . It did not go off and when I left messages for him to call me back he has yet to call me. More
I really really really really like Kristie I loved my lady. I haven't had such a great experience with this center in my previous interactions, and only returned because this location is certi I loved my lady. I haven't had such a great experience with this center in my previous interactions, and only returned because this location is certified More
First oil change and tire rotation I had a 9am appointment, but I know they did not even begin to do the service until 9;25am or later. They then got it done very quickly (like in 15-2 I had a 9am appointment, but I know they did not even begin to do the service until 9;25am or later. They then got it done very quickly (like in 15-20 minutes) for both the oil change and tire rotation which made me wonder if they really rotated the tires ( I know the oil looks new). More