Robert Brogden Buick GMC - Service Center
Olathe, KS
1,889 Reviews of Robert Brogden Buick GMC - Service Center
Regular Maintenance Made an appointment on line, showed up on time, and got it right in. Changed the oil and rotated tires and checked the alignment all in 45 minutes. Made an appointment on line, showed up on time, and got it right in. Changed the oil and rotated tires and checked the alignment all in 45 minutes. More
Friendly staff I had my windshield replaced. It was damaged in shipping. They ordered a new one and got it in quickly. The installation was very professional. I was I had my windshield replaced. It was damaged in shipping. They ordered a new one and got it in quickly. The installation was very professional. I was very pleased. More
Explained the problem quoted me the price and fixed it The were very helpful and direct. Kristie was very friendly. Emailed the invoice and called and picked up my car on time. Thank you Mounir w The were very helpful and direct. Kristie was very friendly. Emailed the invoice and called and picked up my car on time. Thank you Mounir w More
Fast, friendly service! Ernesto was very professional and provided quality customer service. Appointment for oil change was on time and instructions for future service was of Ernesto was very professional and provided quality customer service. Appointment for oil change was on time and instructions for future service was offered since my mom doesn’t put too many miles on her car. More
Multiple services Got spark plugs, transmission flush and oil change. Done in 4 hours. I thought a bit overpriced but total was as estimated on the phone. Got spark plugs, transmission flush and oil change. Done in 4 hours. I thought a bit overpriced but total was as estimated on the phone. More
it was ok It took three days, when I was told that it would probably be 2 hrs. Problem they didn't get the parts! To me it seems odd that I told them the prob It took three days, when I was told that it would probably be 2 hrs. Problem they didn't get the parts! To me it seems odd that I told them the problem a week earlier, that they didn't have a part on hand. More
Oil change First time I needed a loaner during the service time for an oil change and service. Was quick and convenient. Service agent was super nice. First time I needed a loaner during the service time for an oil change and service. Was quick and convenient. Service agent was super nice. More
Excellent As always they took care of my GMC Terrain’s problems. The only dealership I will deal with since moving to Olathe Kansas from NY. I like to give a s As always they took care of my GMC Terrain’s problems. The only dealership I will deal with since moving to Olathe Kansas from NY. I like to give a shout out to service advisor Kristie Brown for her excellent work. More
Had 8 30 appt. Did not start til 9. Done at 9:3]. Service appt time did not seem to matter. Did complete service. Price ok and staff was friendly. Just seemed like appt time did not make a difference Service appt time did not seem to matter. Did complete service. Price ok and staff was friendly. Just seemed like appt time did not make a difference ergo a longer wait than expected. More
Jason was awesome! Jason got me in and out for an oil change, without an appointment much faster than he anticipated. I appreciate him squeezing me in and giving me such Jason got me in and out for an oil change, without an appointment much faster than he anticipated. I appreciate him squeezing me in and giving me such great service! Thanks Jason! More