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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.3
1,889 Reviews

1,889 Reviews of Robert Brogden Buick GMC - Service Center

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June 02, 2019

Regular Maintenance Made an appointment on line, showed up on time, and got it right in. Changed the oil and rotated tires and checked the alignment all in 45 minutes. More

by skip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Mcclarrinon
June 01, 2019

Friendly staff I had my windshield replaced. It was damaged in shipping. They ordered a new one and got it in quickly. The installation was very professional. I was More

by WRHASLEY26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
May 29, 2019

Explained the problem quoted me the price and fixed it The were very helpful and direct. Kristie was very friendly. Emailed the invoice and called and picked up my car on time. Thank you Mounir w More

by mounir1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
May 29, 2019

Fast, friendly service! Ernesto was very professional and provided quality customer service. Appointment for oil change was on time and instructions for future service was of More

by JULIEANNMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Arellano
May 29, 2019

Multiple services Got spark plugs, transmission flush and oil change. Done in 4 hours. I thought a bit overpriced but total was as estimated on the phone. More

by RBILES1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Arellano
May 29, 2019

it was ok It took three days, when I was told that it would probably be 2 hrs. Problem they didn't get the parts! To me it seems odd that I told them the prob More

by sanhall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
May 26, 2019

Oil change First time I needed a loaner during the service time for an oil change and service. Was quick and convenient. Service agent was super nice. More

by careyjanet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Mcclarrinon
May 25, 2019

Excellent As always they took care of my GMC Terrain’s problems. The only dealership I will deal with since moving to Olathe Kansas from NY. I like to give a s More

by figueroacny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
May 24, 2019

Had 8 30 appt. Did not start til 9. Done at 9:3]. Service appt time did not seem to matter. Did complete service. Price ok and staff was friendly. Just seemed like appt time did not make a difference More

by struck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Arellano
May 24, 2019

Jason was awesome! Jason got me in and out for an oil change, without an appointment much faster than he anticipated. I appreciate him squeezing me in and giving me such More

by Alpha1Lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Mcclarrinon
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