Robert Brogden Buick GMC - Service Center
Olathe, KS
1,889 Reviews of Robert Brogden Buick GMC - Service Center
Oil change and tire rotation. Quick service. Vehicle clean. Nice facilities. Work performed on time. Friendly service manager. Knowledgeable workers. Clean restr and tire rotation. Quick service. Vehicle clean. Nice facilities. Work performed on time. Friendly service manager. Knowledgeable workers. Clean restrooms. Good coffee and muffins. More
Quick, professional, and attentive. Good group of people there. Kristi was great and got me taken care of fast. I have worked with Jason as well and he was great. They take care of the c Good group of people there. Kristi was great and got me taken care of fast. I have worked with Jason as well and he was great. They take care of the customers. Great service More
Oil Change and Tire Rotation Everything went well. Scheduling was easy and check out was easy. Would be nice if the wait time was not over 45 minutes instead of an hour or more. M Everything went well. Scheduling was easy and check out was easy. Would be nice if the wait time was not over 45 minutes instead of an hour or more. Maybe a separate line for oil changes would move things a little quicker. More
Great service I just love my 2017 Acadia. I came in with a nail in my tire, no appointment. The service staff got my car right in, looked at the tire. they agreed I just love my 2017 Acadia. I came in with a nail in my tire, no appointment. The service staff got my car right in, looked at the tire. they agreed with me on the placement of nail that I needed a new tire, they ordered it, got it next day and had me taken care quickly. Great Service department!! More
Very professional. Not pushy. The service department did a great job identifying the issue and fixing it same day. They were very helpful with a loaner vehicle for the day too - w The service department did a great job identifying the issue and fixing it same day. They were very helpful with a loaner vehicle for the day too - which really helped us. And, a service coupon helped keep the cost down - which helped us too. More
Nothing but Helpful! Kristie and Allison provided top notch service and always do everything they can to make me happy. As always, thanks so much and see you next time. Kristie and Allison provided top notch service and always do everything they can to make me happy. As always, thanks so much and see you next time. :-) More
My emergency was handled perfectly I was broke down on the side of the road in a 2016 Encore (that wasn't nearly old enough to break down. I had my kids and was panicked. I called Ern I was broke down on the side of the road in a 2016 Encore (that wasn't nearly old enough to break down. I had my kids and was panicked. I called Ernesto in service that calmed me down and told me to get a tow to his dealership and he would provide a loaner car until ours was repaired. And that is exactly what I did. I felt comfortable with the repairs and he took extra long to make sure the repairs were correct because I was about to go out of town. Thanks Service Department and especially Ernesto. More
Did not do work scheduled Made an appointment for oil change, front tag holder and transmission hesitation check. When I got there, they did not have time to check the transmis Made an appointment for oil change, front tag holder and transmission hesitation check. When I got there, they did not have time to check the transmission. Have to make another trip, 45 minute travel. They agreed to install tags, had to remind them before I left. More
Friendly & Fast I have always gotten great service and great deals at Brogden Buick! Very friendly people. I love the mini muffins and fancy coffee machine too. I have always gotten great service and great deals at Brogden Buick! Very friendly people. I love the mini muffins and fancy coffee machine too. More
Oil change Always on point and with courtesy. Oil change and tire rotation. Good muffins and coffee. Nice showroom and waiting room. Service managers are always Always on point and with courtesy. Oil change and tire rotation. Good muffins and coffee. Nice showroom and waiting room. Service managers are always in good mood and helpful More