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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.3
1,860 Reviews
Call Service Center (913) 712-9342

1,860 Reviews of Robert Brogden Buick GMC - Service Center

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March 23, 2024

Time of service was quite fast and agent did a good job of communication. Price increased over 100% of cost of last oil change so that was a big surprise and I will consider other options for my next oil c More

by gcrockerx01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Raby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Robert Brogden Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Robert Brogden Buick GMC Team

March 22, 2024

Terrible experience, not customer friendly at all Will not recommend to anyone next time will only deal with the manager More

by MARY.DOHERTY1843
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Everhart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Habiger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Land
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamaica Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Raby
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Estrada
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Robert Brogden Buick GMC responded

Mary, we appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers, and would appreciate the opportunity to gain more insight into your visit. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, The Robert Brogden Buick GMC Team

March 16, 2024

Fast friendly service. Greeted with a smile and was in and out promptly. Alyssa did a great job. More

by Allygirl87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Raby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2024 -

Robert Brogden Buick GMC responded

Thank you for the kind words, Ally. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Robert Brogden Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, The Robert Brogden Buick GMC Team

March 15, 2024

Brian was great. Had to look up my reward points and he was very helpful. More

by slafon3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience working with Brian! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

March 14, 2024

Alyssa is great! Always a pleasant experience and car was completed on time. Internal dash controls were re-set which is important to me. More

by DLCALLISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Raby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Raby
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Mar 14, 2024 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience working with Alyssa! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

March 14, 2024

David was very friendly and the service was great. Tad bit expensive for an oil change but I do understand inflation. More

by terry_jw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2024 -

Robert Brogden Buick GMC responded

Thank you for the great feedback, Terry! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Robert Brogden Buick GMC Team

March 11, 2024

I enjoy using this dealership. They are friendly and fast. I would recommend them to anyone. More

by ROBERTS6875
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Raby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Robert Brogden Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Robert Brogden Buick GMC Team

March 08, 2024

Nice waiting space, easy to check in, Alyssa was helpful and quite nice. Enough seats and much room to sit. Very nice to get a text when car is ready, More

by Ft Foxcoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Raby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Robert Brogden Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

March 07, 2024

Oil change and tire rotation. I was in and out in 30 minutes. Great experiences. More

by EDDIESAFFELLMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Robert Brogden Buick GMC responded

Thank you for the kind words, Eddie. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Robert Brogden's Olathe Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, The Robert Brogden Buick GMC Team

March 06, 2024

Ryan did great. Alyssa was wonderful. I will be back for my free oil change. More

by sbmcclain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Raby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Robert Brogden Buick GMC responded

Thank you for this amazing review and shout-outs for both Ryan and Alyssa! We really appreciate your business. Sincerely, The Robert Brogden Buick GMC Team

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