Robert Brogden Buick GMC - Service Center
Olathe, KS
1,889 Reviews of Robert Brogden Buick GMC - Service Center
Service Department Jason in the Service Department provided excellent service. He took the time to help me select some new tires, and even had my cars' alignment checke Jason in the Service Department provided excellent service. He took the time to help me select some new tires, and even had my cars' alignment checked to make sure everything was okay before I left the dealership. I have always received excellent service at Robert Brogden Buick GMC. More
Savana Work Van routine service As Always Kristie Brown, service specialist, finds the service appointment that Best fits my schedule,, she returns all phone calls !!! She consisten As Always Kristie Brown, service specialist, finds the service appointment that Best fits my schedule,, she returns all phone calls !!! She consistently gets my vehicle in and out of service on time, and done correctly, fantastic mechanics. (This is Especially important for my work van), and at a Great Price, Unlike McCarthy Chevy who over charges for everything, and is rarely on time. Highly recommend Brogden's for new car purchases and service. More
Excellent Crew Great help. All people were courteous and kind and very quick to help. The service was done in time they noted and right on price estimated. Great help. All people were courteous and kind and very quick to help. The service was done in time they noted and right on price estimated. More
Fast, friendly, and helpful as always I came in for a regularly scheduled service and as soon as I arrived, I was immediately greeted. I walked around the showroom floor, and while I was n I came in for a regularly scheduled service and as soon as I arrived, I was immediately greeted. I walked around the showroom floor, and while I was not there to purchase everyone I encountered was very friendly as always. More
Allison in the service department is a awesome help, Allisonhelped me tremendously she cares for people and operates her job with efficiency and professionalism ... She is the reason I do my service w Allisonhelped me tremendously she cares for people and operates her job with efficiency and professionalism ... She is the reason I do my service work at Robert Brogden JD More
Repair Not Completed Historically Robert Brogden has done a great job for me but this visit was different. I brought my truck in because it was rattling/shaking while dri Historically Robert Brogden has done a great job for me but this visit was different. I brought my truck in because it was rattling/shaking while driving and I thought I needed new tires and alignment work done. I received a call that evening that my truck was ready and I went back the next day to pick it up and only the new tires are on. The truck is still rattling and shaking and I have left a message to get it back in and no one has called me back. Will take my truck back but this has been a disappointing experience. More
Great fast service Great service, good result so far with fixing the park to shift message which appeared almost evey time the car was shut down . Hope this fixed for g Great service, good result so far with fixing the park to shift message which appeared almost evey time the car was shut down . Hope this fixed for good. More
Disappointed that it was not fixed!!! My A/C is out and the part that is needed is on 'back order' so needless to say I am driving a hot car and have my elderly father living with me. I My A/C is out and the part that is needed is on 'back order' so needless to say I am driving a hot car and have my elderly father living with me. I transport him and now it will be in a hot car..... just hoping it will be in soon! More
Service department Again, Allison is amazing customer service rep She has a lot on her plate because I assume people all want to work with her because of her attitude a Again, Allison is amazing customer service rep She has a lot on her plate because I assume people all want to work with her because of her attitude and attention to detail. Nothing against the other staff but, I really don’t care to work with anyone else Thanks Randy More
Pretty Quick, Friendly Service They got my Buick Encore in as quickly as they could. It was a catalytic converter, which turned out to be covered by my warranty! I appreciate that t They got my Buick Encore in as quickly as they could. It was a catalytic converter, which turned out to be covered by my warranty! I appreciate that they checked about the warranty before charging me. More