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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.5
1,993 Reviews

1,993 Reviews of Robert Brogden Buick GMC - Service Center

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September 30, 2020

I had my Chevy Tahoe in for warranty work. I was offered a curtesy loaner vehicle for during the time my vehicle was in the shop. Friendly service. Repair was performed timely as forecasted. Very satisfied. More

by NORMAND HOULE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon Hicks
September 29, 2020

Prompt service, friendly, fixed my problem wordWord word Prompt service, friendly, fixed my problem word Word word word word word Word word word word word Word word word word word Word word word word word W More

by DWAGNER.0216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
September 29, 2020

I had my recall airbag replaced and in doing so, but they failed to reset the airbag warning light that is visible on the dash. More

by JOHNWBLESSING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
September 28, 2020

They make having an oil change, tire rotation and fluids check pretty painless! Being able to use Onstar points to help pay for the oil change makes it very reasonable! More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
September 28, 2020

Allison is always super accommodating and easy to work with. I feel like I can always trust what she’s telling me. She’s a huge asset to Robert Brogden GMC. More

by Andrea L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
September 26, 2020

They got me in quickly on a Friday afternoon and gave me a loaner while they located and mounted a new tire after I had a flat. Everyone I dealt with was very nice! More

by jallton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt (service manager), Allison Leach
September 26, 2020

I had extensive maintenance on my vehicle on 9/3. On 9/21 I noticed a large puddle of oil on my garage floor. I took the truck back to have the problem corrected. While looking at the invoice from 9/ More

by pjreed14
Recommend Dealer
No
Employees Worked With
Kristie Brown, Allison Leach, Dillon Hicks
September 26, 2020

Service is ok but communication is poor. I left two vm's with Finance to clarify paperwork to get car title, neither was returned. I got a call from Kyle in Titles... I seemed to know more than she did, but More

by TCLEVENGERS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allison Leach, Dillon Hicks
September 25, 2020

Never had a bad thing to say about your service department. She has always treated me well when I come in. Big thumbs up.thanks More

by SPROWL7117
Recommend Dealer
Yes
Employees Worked With
Allison Leach
September 20, 2020

My battery on my vehicle died and stopped by service to have it replaced. Kristie in service had it checked out and a new battery installed within an hour. Thanks for the timely service. More

by KENALLEN0
Recommend Dealer
Yes
Employees Worked With
Krisite Brown
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