Robert Brogden Buick GMC - Service Center

I’m sorry but 25 words is a lot to come up with when in reality all I’m trying to say is those girls did an awesome job!! Lol reality all I’m trying to say is those girls did an awesome job!! Lol More

Great Service! Allison Leach was great to work with. I would recommend working with her on any service needs. I thought everything went well and was very satisfied. would recommend working with her on any service needs. I thought everything went well and was very satisfied. More

Great Customer Service from start to finish. I have purchased multiple vehicles here and would highly recommend this dealership to anyone in the market for a new car. I can also affirm that the service purchased multiple vehicles here and would highly recommend this dealership to anyone in the market for a new car. I can also affirm that the service department is second to none. More

They were friendly and efficient, but I know I was grossly overcharged for a very minor repair. I also wasn't told when I called for an appointment that Saturdays are for oil changes only, but they ma grossly overcharged for a very minor repair. I also wasn't told when I called for an appointment that Saturdays are for oil changes only, but they managed to get me in. More

Jason Carnes was the prefect gentleman! Answered our questions and got things going quickly! Peter Sargent also did a good job with the money! Thanks! questions and got things going quickly! Peter Sargent also did a good job with the money! Thanks! More

First scheduled oil change since purchasing the vehicle. Had about 2,000 miles. Requested they check the cargo mat as it does not fit and plate under front bumper as it appeared to have lost a bolt. Ne Had about 2,000 miles. Requested they check the cargo mat as it does not fit and plate under front bumper as it appeared to have lost a bolt. Neither one was done. I believe the mat is from a 2019 as this vehicle was one of the first 2020 sold. Otherwise the oil change was done as scheduled. More

Everything went smooth. I have no complaints. The repair casts were reasonable and getting a loaner car, while mine was being worked, helped a lot. casts were reasonable and getting a loaner car, while mine was being worked, helped a lot. More

Allison was very easy to work with. Unfortunately your service professionals were not. We took our car in for an ac line and battery initially and asked them to look at a head light that was out. They quo service professionals were not. We took our car in for an ac line and battery initially and asked them to look at a head light that was out. They quoted us 350 for a ballast and 1.8 hours of labor for the light. I said forget that and I fixed it myself (took me 40 mins start to finish). The ac line and battery were completed but then I had to turn around and leave the car again because the ac still wasn’t working. They fixed that and said a sensor had come loose while repairing it. I thought they would have tested it before giving it back but guess not. We then came back because the actuator wasn’t working properly for the heat. Quoted us 9 hours of labor and 218 or so for parts. Allison said she would give us a discount and Take off some money for labor/parts. The work was completed in less than 3 hours. My wife asked why we were still being charged the full amount for labor. The answer we received was the technician already agreed to that amount so they couldn’t change it. I don’t think that’s fair so I called the service desk and asked for a manager. I had to leave a message. Still haven’t heard back from them. The cars fixed but we don’t feel it was fair how we were charged for the work completed. More

Temp reading has not worked since truck was new after 3 Temp reading has not worked since truck was new after 3 years sensor was replaced didn't get out of lot still does not worka Temp reading has not worked since truck was new after 3 years sensor was replaced didn't get out of lot still does not worka More

This is the "GO TO" service center for our GMC trucks. I have had good experiences every time I have our trucks serviced here. Friendly, polite and prompt. Plus, I like having a GMC dealer work on my GMC tr have had good experiences every time I have our trucks serviced here. Friendly, polite and prompt. Plus, I like having a GMC dealer work on my GMC trucks. More