Robert Brogden Buick GMC - Service Center

always have hgreat service in both the service and sales dept. Helpful and capable of answering any questions i may have about my vehicle, i own 2 GMC vehicles, 1 SUV and 1 full size pickup.i have previousl dept. Helpful and capable of answering any questions i may have about my vehicle, i own 2 GMC vehicles, 1 SUV and 1 full size pickup.i have previously owned GMC products and am very happy with ROBERT BROGDON as my dealer. More

I only take my truck to Robert brogdon GMCThey have me I only take my truck to Robert brogdon GMC They have me in and out in a flash. I am very thankful for the professional staff that greets me every tim I only take my truck to Robert brogdon GMC They have me in and out in a flash. I am very thankful for the professional staff that greets me every time I need service. More

My. Ehicle is still under bumper to bumper warranty. I was give a loaner vehicle and it was very nice. I just didn’t want to put fuel in it lol was give a loaner vehicle and it was very nice. I just didn’t want to put fuel in it lol More

I attempted to get my oil changed at Robert Brogden, but left before my service began because there was a plethora of people not wearing masks, and there was nowhere to wait while social distancing. I comp left before my service began because there was a plethora of people not wearing masks, and there was nowhere to wait while social distancing. I complained to management, and was assured they would comply with our state and county mandates if I returned. Sadly, this is not the case. When I dropped off my car and picked it up, a variety of employees still wear no mask. This ignorance is why the pandemic will not end. I’m tired and disgusted. It’s evident that Robert Brogden is not, and as a result we will be forced to take our business elsewhere. More

Loaner cars should be cleaned inside and out or at least the inside before loaning out to customers the vehicle I was given had dog hair all over the inside the inside before loaning out to customers the vehicle I was given had dog hair all over the inside More

Allison always does an awesome job of making sure that the service team takes care of my truck. She keeps me updated and promptly lets me know when the work is completed. the service team takes care of my truck. She keeps me updated and promptly lets me know when the work is completed. More

They communicated everything well as far as cost and what was needed! I was told when it would be done and they delivered! Overall good experience was needed! I was told when it would be done and they delivered! Overall good experience More

I was stranded in Kansas City. The tow truck driver delivered me to the dealership and I had already talked to Kristie Brown. It was 4:30 PM when I got there and I was amazed that Kristie and Allison delivered me to the dealership and I had already talked to Kristie Brown. It was 4:30 PM when I got there and I was amazed that Kristie and Allison took charge and got their best two mechanics to diagnose and fix my pickup in about an hour and I was on my way. Problem was the ground wire and hot wire to the coil. I had called 4 other dealerships in the area before I talked to Kristie and the response from them was that I would have to wait anywhere from 1 to 4 days before they would be able to look at my vehicle. More

The couple of times that I’ve been in to the dealership has been great. Staff were helpful and polite. It was a great experience. has been great. Staff were helpful and polite. It was a great experience. More

The front line service team is always prompt, friendly, and knowledgeable. Luckily there is never any drama around the service experience and it is completed in a timely manner and knowledgeable. Luckily there is never any drama around the service experience and it is completed in a timely manner More