Robert Brogden Buick GMC - Service Center

Very pleased with the service! Service was quick and easy. The communication is excellent! We would highly recommend Robert Brogden for sales or vehicle maintenance. easy. The communication is excellent! We would highly recommend Robert Brogden for sales or vehicle maintenance. More

The new service manager there was super polite and explained everything that was done to my car that day and was very helpful..was easy in and easy out which was nice.. will definitely be back!!! explained everything that was done to my car that day and was very helpful..was easy in and easy out which was nice.. will definitely be back!!! More

God bless you, it’s good place to bring your carAnd God bless you, it’s good place to bring your car And really 🤗 nice🤗 and the customer service it’s 👍👍 excellent, they have cookies 🍪 and coffee God bless you, it’s good place to bring your car And really 🤗 nice🤗 and the customer service it’s 👍👍 excellent, they have cookies 🍪 and coffee ☕️ More

It was a smooth process from scheduling to completion with everything being handled as expected. Information was shared and my vehicle's condition and future needs were explained. Allison provided excell with everything being handled as expected. Information was shared and my vehicle's condition and future needs were explained. Allison provided excellent support. More

It was great service as always and the staff gave me a loaner truck so I wouldn’t be without a truck for my ranch. loaner truck so I wouldn’t be without a truck for my ranch. More

Edit on 12/1/20*** in September we purchased our Edit on 12/1/20 *** in September we purchased our vehicle, to date i have not received a call about scheduling the service that was paid for at the t Edit on 12/1/20 *** in September we purchased our vehicle, to date i have not received a call about scheduling the service that was paid for at the time of purchase. I have left voicemail, left messages with other staff requesting a call back, i even spoke to the manager once and he was going to call me the following day. Yet here I am still waiting. I get that it is rough due to covid, but any communication at this point would be better than absolutely zero. I NEVER leave negative reviews. I leave my negative feedback as a personal conversation to allow the situation to be corrected without public knowledge, however they have not allowed this to be possible. I will gladly edit this review when someone finally contacts us to resolve this issue. The only complaints I could possibly have really aren't to do with the dealer or Robert Brogden directly, but with the company they go through for window tint. They broke part of the door when removing and replacing tint on the windows. That isn't the worst part unfortunately. We took photos of mileage when dropping the vehicle off and they decided to test drive the vehicle putting 4 miles on the truck and then knocking the mpg down several points. So during that 4 mile drive they had their foot in the accelerator pretty hard. I am not happy that someone would do something like that without asking. As far as the dealership overall (minus the contracts they have with other companies) they were pleasant and very helpful from start to finish. We are still waiting on a call to schedule the clear paint protection to be done, but hopefully this will be done soon? Overall I would recommend Robert Brogden and definitely recommend Jeff, who helped us, and the other man who helped us with our warranty. They were great. My only advice would be to reconsider the business relationship you have with the tint company you use. They have refused to fix the damage to our truck forcing us to find a place to replace the entire panel inside the door. More

I have generally been satisfied with the service department of the dealership the cost and the employees are friendly and helpful. My experience is that they listen to you and respond with reasonabl department of the dealership the cost and the employees are friendly and helpful. My experience is that they listen to you and respond with reasonable solutions. More

I'm on my third Yukon vehicle with Robert Brogden and continue to be very impressed with their service department. They are very efficient and I feel like they always make me feel they I'm getting a gre continue to be very impressed with their service department. They are very efficient and I feel like they always make me feel they I'm getting a great deal and they are looking out for me. More

Help desk was great, Only complaint is I had a coupon and tried to give at check in and said to bring when checking out and OI said you know i will forget it, and I did. tried to give at check in and said to bring when checking out and OI said you know i will forget it, and I did. More

Allison is great! Always friendly and upfront through the whole process. Have been using dealers service since we have bought the vehicle and their service never disappoints! the whole process. Have been using dealers service since we have bought the vehicle and their service never disappoints! More