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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.5
2,044 Reviews

2,044 Reviews of Robert Brogden Buick GMC - Service Center

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April 19, 2021

Service was done in a timely and efficient manner. Thoroughly explained services to be performed. Overall, very satisfied with my experiences at this dealership regarding service More

by gwstewartjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach, Aurora Reed
Apr 30, 2021 -

Robert Brogden Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Robert Brogden Buick GMC Team

April 16, 2021

Allison was great to work with in order to get my vehicles tire repaired. Everyone went out of their way to find a correctly sized tire from off-site. The tire arrived that day and allowed for my v More

by TFP1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
Apr 30, 2021 -

Robert Brogden Buick GMC responded

Thank you for this great review! Allison is truly an exceptional employee and we appreciate her for giving you a great experience. Please let us know if there is anything else that we can assist you with. Sincerely, The Robert Brogden Buick GMC Team

April 15, 2021

I was very pleased to be able to get an appointment on such a short notice. The personnel was exceptional. I feel comfortable with Brogden’s professional service More

by hillhouse5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
Apr 30, 2021 -

Robert Brogden Buick GMC responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Robert Brogden Buick GMC Team

April 14, 2021

Had to go back to dealership because oil leaked all over my garage floor after an oil change. Not happy at all that I had to go back and clean up leaking oil. Will look for another dealership. More

by MARYB3606
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kristie Brown, Allison Leach, Aurora Reed
Apr 30, 2021 -

Robert Brogden Buick GMC responded

Mary, thank you for sharing this review regarding your experience with us. We'd like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Robert Brogden Buick GMC Team

April 12, 2021

The girls in the service department are very courteous, friendly, polite & helpful. Very knowledgeable & willing to help us with futures on the car we didn’t understand. More

by KLEINPLLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Allison Leach
Apr 30, 2021 -

Robert Brogden Buick GMC responded

We love hearing from our customers so thank you for taking the time write this glowing feedback. It's wonderful to hear that our staff at Robert Brogden Buick GMC was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

April 11, 2021

Absolutely key employee that you have is Alison. Unbelievable experience in such a young woman. I have always been treated better than the average person in all my acquisitions. And overwhelmed wi More

by MRICEWYANDOTTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
Apr 30, 2021 -

Robert Brogden Buick GMC responded

Thank you so much for leaving this awesome review. Allison truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient and hassle-free experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Sincerely, The Robert Brogden Buick GMC Team

April 11, 2021

Good service. Great and friendly service staff. Good shuttle service. I can't think of anything else to say. Why must I get to 25 words? More

by mfessler1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aurora Reed
Apr 30, 2021 -

Robert Brogden Buick GMC responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Sincerely, The Robert Brogden Buick GMC Team

April 11, 2021

Is always nice to bring your vehicle and know that everything will be taking care with any problems , plus the service department is amazing , thank you for everything More

by eloybriseno957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
Apr 30, 2021 -

Robert Brogden Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Robert Brogden Buick GMC Team

April 11, 2021

Kristie and Allison are great to work with. Robert Brogden parts department was able to price match. I would go there again for future service. More

by DJPACHECOJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Allison Leach
Apr 30, 2021 -

Robert Brogden Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

April 10, 2021

they were on time. Addressed a previous problem fairly. Were professional. Treated me kindly. I will go back again and would refer them to a friend. More

by gerald.palazzolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
Apr 30, 2021 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time out of your day to share your experience with everyone, Gerald. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. We look forward to working with you again soon! Sincerely, The Robert Brogden Buick GMC Team

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