Robert Brogden Buick GMC - Service Center

Once again Allison was great. She handled my call when I scheduled the service and had me in and out in less than an hour. Cannot recommend her enough! scheduled the service and had me in and out in less than an hour. Cannot recommend her enough! More

Allison is always such a pleasure to work with. She is very professional and courteous and provides great client service for Robert Brogden! She keeps me updated on the progress of my vehicle. This time very professional and courteous and provides great client service for Robert Brogden! She keeps me updated on the progress of my vehicle. This time took a little longer than expected, but Allison made it better by keeping me up to date and for always being professional. More

Everyone was very friendly and professional. Service personnel was ready at the appointed time and got the problem fixed. No waiting, which was greatly appreciated!!! personnel was ready at the appointed time and got the problem fixed. No waiting, which was greatly appreciated!!! More

Concerned about issue. Listened to me and did follow thru. My only knock on them is they NEVER called me during the repair process although they promised to call me. It was always ...me calling them ove thru. My only knock on them is they NEVER called me during the repair process although they promised to call me. It was always ...me calling them over a two day repair process. More

I bought my Acadia from Brogden in 2012 and have had some good Service Advisors over the years, but I will say that Aurora very simply went so far above AND beyond on her service, communication and attention good Service Advisors over the years, but I will say that Aurora very simply went so far above AND beyond on her service, communication and attention to detail, and really caring about getting my car back to me ONLY when she was convinced that the issues were addressed, that I really don't have words for it. AMAZING! I own a practice management company and we teach financial advisors how to perfect and elevate the client experience they provide...so I know exceptional service, based on really caring about your customer, when I see it. Thank you Aurora Reed for very simply providing one of the best client experiences I have ever had in any industry. It makes a difference! Steve Phillips More

Allison was awesome all day. From my oil change in the morning to helping me price tires and install them later that afternoon. Very upfront and helpful. morning to helping me price tires and install them later that afternoon. Very upfront and helpful. More

I like this dealership, immediately they can fix the problem. For me, this is the best dealetship. From sales to service, they are the best. problem. For me, this is the best dealetship. From sales to service, they are the best. More

Welcomed and greeted upon arrival. Was processed and assigned a loaner car. Service was completed as promised and on time. Excellent service, would recommend Buick to all. assigned a loaner car. Service was completed as promised and on time. Excellent service, would recommend Buick to all. More

We got an appointment immediately . We needed a new battery . Allison made sure everything was checked out and Called me after installation to let me know it was ready. Thanks battery . Allison made sure everything was checked out and Called me after installation to let me know it was ready. Thanks More

Pres did a super job with us. Not having any idea of pitching a new car. He made us feel really good about our purchase. Pres made the process very enjoyable. pitching a new car. He made us feel really good about our purchase. Pres made the process very enjoyable. More