Robert Basil Buick GMC

Dealer is clean and staff was willing to help. My process of buying a new truck was quick and easy. It was a pleasant trip to the dealer. My salesman brian and sales manager George were knowledgea My process of buying a new truck was quick and easy. It was a pleasant trip to the dealer. My salesman brian and sales manager George were knowledgeable and promptly answered any of my questions and concerns. I will recommend this dealership to my friends and family. Thank you! More

We had an appointment and they took car in right away. We asked if we should rotate the tires and they said that it’s not necessary until oil change. We asked if we should rotate the tires and they said that it’s not necessary until oil change. More

very courteous, friendly. staff was more than just there. great inter action would recommend dealership to others staff was more than just there. great inter action would recommend dealership to others More

Service really know their stuff. My car is running in Optimum performance. Thank you Basil. My car is running in Optimum performance. Thank you Basil. More

Salesman (Nathan) was very knowledgeable in all models I was Interested in. Made very helpful recomendations , and was not pushy. was Interested in. Made very helpful recomendations , and was not pushy. More

Had a deal done over the phone by text messages, when I went to pick up the new vehicle the salesman informed me that they were not willing to buy out my lease, after I sent pictures and was promised that went to pick up the new vehicle the salesman informed me that they were not willing to buy out my lease, after I sent pictures and was promised that they were definitely going to buy out my current lease. The deal fell apart at Basil, I went to another dealership and purchased a new vehicle without any issues More

Quick service Justin H helped me seconds from walking through the door and got me into a newer vehicle shortly after. Super friendly staff and comfortable place to Justin H helped me seconds from walking through the door and got me into a newer vehicle shortly after. Super friendly staff and comfortable place to do business More

3:5 hours of my life I can’t get back Had. 9:30am APPOINTMENT on 4/24/18 to have new tires mounted and installed and wheel alignment. Tires were ordered 4/23/18. Arrived at service cen Had. 9:30am APPOINTMENT on 4/24/18 to have new tires mounted and installed and wheel alignment. Tires were ordered 4/23/18. Arrived at service center ahead of appointment and advised service we would be waiting. At 12.15 pm inquired why the delay. Were told they would find out. Apparently there was a LONG line of tire work orders and they were working on our alignment now. Would be ready soon. My vehicle was done at 1:10 pm. Question: How many vehicles could possibly before me when my appt was for 9:30 am? What does an Appointment mean? What is a reasonable time frame for tire mounting, installation, and wheel alignment? More