
Robert Basil Buick GMC
Orchard Park, NY
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Beautiful store sales staff knowledgeable and courteous service excellent efficient concierge service very helpful how ever car was delivered not washed service excellent efficient concierge service very helpful how ever car was delivered not washed More
Slow delivery of vehicle, poor attitude. Also only provided 1/3 of paperwork to sign, then other 2/3 after original paperwork. Disorganized, not efficient. Will never use this dealership aga Also only provided 1/3 of paperwork to sign, then other 2/3 after original paperwork. Disorganized, not efficient. Will never use this dealership again because of the poor quality in every aspect. More
Basil was professional and quick in dealing with car repairs from hitting a deer and the rental car arrangements I needed. I would definitely recommend them to anyone and I would go back to them in the repairs from hitting a deer and the rental car arrangements I needed. I would definitely recommend them to anyone and I would go back to them in the future as well. More
We had our Traverse there fir repairs. The vehicle was to be detailed. I wasn’t happy with the results. Brought it back as the Basil teams suggested. When I picked it up she looked bran The vehicle was to be detailed. I wasn’t happy with the results. Brought it back as the Basil teams suggested. When I picked it up she looked brand new. Thanks Basil for your hard work ! More
GMC's are excellent vehicles. It comes down to the DEALERSHIP you use. I would highly recommend NOT using Robert Basil, they do not honor their promises and will fulling take ad It comes down to the DEALERSHIP you use. I would highly recommend NOT using Robert Basil, they do not honor their promises and will fulling take advantage of the long wait that it is taking to get new vehicles delivered More