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Robert Basil Buick GMC
Orchard Park, NY
76 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 76 reviews
November 03, 2022
Slow delivery of vehicle, poor attitude. Also only provided 1/3 of paperwork to sign, then other 2/3 after original paperwork. Disorganized, not efficient. Will never use this dealership aga Also only provided 1/3 of paperwork to sign, then other 2/3 after original paperwork. Disorganized, not efficient. Will never use this dealership again because of the poor quality in every aspect. More
by Reginapaul4
Employees Worked With
Jess Basil, Pat Delia
October 07, 2022
We had our Traverse there fir repairs. The vehicle was to be detailed. I wasn’t happy with the results. Brought it back as the Basil teams suggested. When I picked it up she looked bran The vehicle was to be detailed. I wasn’t happy with the results. Brought it back as the Basil teams suggested. When I picked it up she looked brand new. Thanks Basil for your hard work ! More
by Southtownschief
Employees Worked With
Mark Pronobis
August 20, 2022
GMC's are excellent vehicles. It comes down to the DEALERSHIP you use. I would highly recommend NOT using Robert Basil, they do not honor their promises and will fulling take ad It comes down to the DEALERSHIP you use. I would highly recommend NOT using Robert Basil, they do not honor their promises and will fulling take advantage of the long wait that it is taking to get new vehicles delivered More
by Bill
Employees Worked With
Jeff Buck, Jess Basil, Pat Delia
August 05, 2022
An Ability to deliver a vehicle to my expectations in a very professional way. Pat Delia I stood what I wanted and took care of all the details and overseeing of the vehicle. very professional way. Pat Delia I stood what I wanted and took care of all the details and overseeing of the vehicle. More
by RobCastiglione
Employees Worked With
Pat Delia
August 03, 2022
Outstanding dealership, from initial inquiry, phone calls, to their salesman, Todd, providing information, sending a walk-around video, & working the numbers. He spent 5 hours with me, reviewing all th calls, to their salesman, Todd, providing information, sending a walk-around video, & working the numbers. He spent 5 hours with me, reviewing all the functions of the vehicle, paperwork, test drive, helpful tips, etc. He is genuinely enthusiastic, knowledgeable, personable & a professional when it came to selling this truck to me, from beginning to end. THE MOST FUN, easy going & pleasurable buying experience I've EVER had at a car dealership. Buying a vehicle should never be stressful; Todd made sure it wasn't. I came from out of state to purchase this truck, in part because of their competitive pricing, warranty options & "Engine for Life" program. Beautiful used vehicle, in top condition. I'm extremely happy with it's performance so far, & very pleased with the courteous treatment I received from all the staff that I dealt with at this dealership. Class Act! When it's time for another purchase, I'll make the trek again back to Robert Basil's Buick/Cadillac/GMC More
by Lovecatshabi
Employees Worked With
Todd Devorchik, Jess Basil, Cassie Soucia, Pat Delia
