Robert Basil Buick GMC
Orchard Park, NY
Filter Reviews by Keyword
By Type
Showing 74 reviews
Dealership was caring and helpful, made you feel good about looking for a car. Salesman was as nice as he could be. His knowledge of the cars was amazing. He was kind, polite and truly a gentleman. Coul about looking for a car. Salesman was as nice as he could be. His knowledge of the cars was amazing. He was kind, polite and truly a gentleman. Couldn't ask for a better dealer or salesman. More
Worst car buying experience of my life, sold me a car with an engine recall of which I was not informed and after 3 month lemon law they took absolutely no responsibility for selling me a car that was to with an engine recall of which I was not informed and after 3 month lemon law they took absolutely no responsibility for selling me a car that was totally shot. It’s now dead in my driveway and I still owe money on it, missed the recall window thanks to dishonest practices that seem to be the norm here More
Beautiful store sales staff knowledgeable and courteous service excellent efficient concierge service very helpful how ever car was delivered not washed service excellent efficient concierge service very helpful how ever car was delivered not washed More
Slow delivery of vehicle, poor attitude. Also only provided 1/3 of paperwork to sign, then other 2/3 after original paperwork. Disorganized, not efficient. Will never use this dealership aga Also only provided 1/3 of paperwork to sign, then other 2/3 after original paperwork. Disorganized, not efficient. Will never use this dealership again because of the poor quality in every aspect. More
Basil was professional and quick in dealing with car repairs from hitting a deer and the rental car arrangements I needed. I would definitely recommend them to anyone and I would go back to them in the repairs from hitting a deer and the rental car arrangements I needed. I would definitely recommend them to anyone and I would go back to them in the future as well. More