Robert Basil Buick GMC

Working with Zoe the last few days on a deal for a 2023 GMC Sierra Crew Cab. She gave me a quick quote on my trade but I could not get to the dealership for 7 days because my wife was taking care of here e GMC Sierra Crew Cab. She gave me a quick quote on my trade but I could not get to the dealership for 7 days because my wife was taking care of here elderly sick mother in FL . She said if I put down $1000 the dealership would hold the truck for the 7 days. So I put the money down and low and behold the next day she tells me I have to take what they offered on the trade and commit to buying the truck right now or else the dealership could not hold it for the 7 days. The reason I needed those days were so my wife could go with me to look at the truck. So long story short I asked for my deposit back and move on. Robert Basil you should be ashamed on how you do business! More

I was very dissatisfied with the service that my wife received. It took almost 3 hours to do an oil change and vehicle inspection on a 2023 GMC Acadia. On arrival home, my wife noticed a check light ca received. It took almost 3 hours to do an oil change and vehicle inspection on a 2023 GMC Acadia. On arrival home, my wife noticed a check light came on the dashboard, the dealership closes at 5 o’clock. I could not make it back to have looked at. Had to take to another service garage to clear the . I noticed they removed all four tires and rotated it without my permission scratching all Lugnuts and all four tires excessive. I have to have some more warranty work done I am not planning on returning. More

Everyone was friendly and nice however my sale person Zoe was the greatest she keep me informed of everything and keep up dated on my truck every step of the building process. was the greatest she keep me informed of everything and keep up dated on my truck every step of the building process. More

Robert Basil's dealership puts a capital "S" in service! Always courteous friendly and prompt, I can't thank them enough! Always courteous friendly and prompt, I can't thank them enough! More

Very knowledgeable, professional and helpful. Made every attempt to assist us with our requests. Very appreciative Made every attempt to assist us with our requests. Very appreciative More

Nick the sales man and Corey the manager along with I believe mike / financial man were absolutely fantastic- best experience buying a new car, not pushy, gave me options to lease or buy, just fantastic! believe mike / financial man were absolutely fantastic- best experience buying a new car, not pushy, gave me options to lease or buy, just fantastic!!!! Will most definitely refer anyone looking for a new or even used car- just top notch gentleman, all the way around !! More

Our car buying experience was the best one we have ever had. The sales consultant sales manager and finance manager were all very nice to work with had. The sales consultant sales manager and finance manager were all very nice to work with More

Everybody that waited on me at the dealership was totally amazing they weren't pushy and every one of them was very helpful and kind I can't thank you all enough. amazing they weren't pushy and every one of them was very helpful and kind I can't thank you all enough. More

Very customer centric. Makes sure all the customers needs are met. Pleasure to work with Makes sure all the customers needs are met. Pleasure to work with More

Polite and friendly customer service, welcoming by atmosphere. No absorb pressure into purchasing a vehicle atmosphere. No absorb pressure into purchasing a vehicle More