Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Robert Basil Buick GMC

Orchard Park, NY

Overview
Reviews
4.4
76 Reviews
Call Dealership (716) 667-2000

3475 Southwestern Blvd

Orchard Park, NY

14127

Directions

By Type

Showing 76 reviews

April 19, 2023

Everyone was friendly and nice however my sale person Zoe was the greatest she keep me informed of everything and keep up dated on my truck every step of the building process. More

by Mptaylors
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zoe, Jess Basil, Cassie Soucia, Pat Delia
Report | Print
Apr 20, 2023 -

Robert Basil Buick GMC responded

Congratulations on your new vehicle! Our goal is to make purchasing a new vehicle quick, easy, and most of all fun. We are happy to hear that this was your experience with Zoe and the rest of our team. Please don't hesitate to reach out if there's anything additional we can do for you.

April 14, 2023

Robert Basil's dealership puts a capital "S" in service! Always courteous friendly and prompt, I can't thank them enough! More

by marybarone77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service : Jordan and Jeffrey, shuttle driver: George
Report | Print
Apr 17, 2023 -

Robert Basil Buick GMC responded

We're glad you had such a wonderful experience with us! Our goal is to make service simple and easy, we are happy to hear that you felt at ease with our team. We sincerely thank you for the positive review, and look forward to seeing you again soon.

April 13, 2023

Very knowledgeable, professional and helpful. Made every attempt to assist us with our requests. Very appreciative More

by Ldeberg21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd DeVorckik, Jess Basil, Cassie Soucia, Pat Delia
Report | Print
Apr 14, 2023 -

Robert Basil Buick GMC responded

Thank you for your kind comments and praise of our team! We strive for 100% customer satisfaction and we're proud to have earned your business.

April 07, 2023

Nick the sales man and Corey the manager along with I believe mike / financial man were absolutely fantastic- best experience buying a new car, not pushy, gave me options to lease or buy, just fantastic! More

by Dansisti7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey, Nick, mike , Jess Basil, Cassie Soucia, Pat Delia
Report | Print
Apr 12, 2023 -

Robert Basil Buick GMC responded

It’s great to see you had such a positive experience with us. Your review means so much and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 21, 2023

Our car buying experience was the best one we have ever had. The sales consultant sales manager and finance manager were all very nice to work with More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Keenan ***** Cory Thie *****
Report | Print
Mar 22, 2023 -

Robert Basil Buick GMC responded

It’s great to see you had such a positive experience with us. Your recommendation means so much and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 09, 2023

Everybody that waited on me at the dealership was totally amazing they weren't pushy and every one of them was very helpful and kind I can't thank you all enough. More

by dmgoodwill56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
salesman Nate couldn't have been a nicer guy he answered all my questions and took care of me like no other salesman that I've ever dealt with in my life before, Jess Basil, Cassie Soucia, Pat Delia
Report | Print
Mar 15, 2023 -

Robert Basil Buick GMC responded

Thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by!

February 25, 2023

Very customer centric. Makes sure all the customers needs are met. Pleasure to work with More

by Happy customers
Recommend Dealer
Yes
Employees Worked With
Rachel, George , Jess Basil, Cassie Soucia, Pat Delia
Report | Print
Feb 27, 2023 -

Robert Basil Buick GMC responded

We're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out to us if there's anything more we can do!

February 08, 2023

Polite and friendly customer service, welcoming by atmosphere. No absorb pressure into purchasing a vehicle More

by Akress
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan L. Salesman
Report | Print
Feb 09, 2023 -

Robert Basil Buick GMC responded

Thank you for your kind review!

January 31, 2023

Great service ,fast turnaround would recommend to friends good good good good good good good More

by Golfcarcity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Delia
Report | Print
Feb 06, 2023 -

Robert Basil Buick GMC responded

Thank you for your review!

January 30, 2023

Great communication . promptly answered my phone calls and messages! friendly staff ! Truck was very clean and detailed ! Everything went smoothly and no surprises! AAA + More

by hobbs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd and Corry , Jess Basil, Cassie Soucia, Pat Delia
Report | Print
Jan 31, 2023 -

hobbs responded

Robert Basil Buick GMC Jan 30, 2023 hobbs Great communication . promptly answered my phone calls and messages! friendly staff ! Truck was very clean and detailed ! Everything went smoothly and no surprises! AAA + dealer

1
2
3
4
...
8