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Robert Basil Buick GMC

Orchard Park, NY

Overview
Reviews
4.4
74 Reviews
Call Dealership (716) 667-2000

3475 Southwestern Blvd

Orchard Park, NY

14127

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Showing 74 reviews

April 13, 2023

Very knowledgeable, professional and helpful. Made every attempt to assist us with our requests. Very appreciative More

by Ldeberg21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd DeVorckik, Jess Basil, Cassie Soucia, Pat Delia
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Apr 14, 2023 -

Robert Basil Buick GMC responded

Thank you for your kind comments and praise of our team! We strive for 100% customer satisfaction and we're proud to have earned your business.

April 07, 2023

Nick the sales man and Corey the manager along with I believe mike / financial man were absolutely fantastic- best experience buying a new car, not pushy, gave me options to lease or buy, just fantastic! More

by Dansisti7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey, Nick, mike , Jess Basil, Cassie Soucia, Pat Delia
Report | Print
Apr 12, 2023 -

Robert Basil Buick GMC responded

It’s great to see you had such a positive experience with us. Your review means so much and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 21, 2023

Our car buying experience was the best one we have ever had. The sales consultant sales manager and finance manager were all very nice to work with More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Keenan ***** Cory Thie *****
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Mar 22, 2023 -

Robert Basil Buick GMC responded

It’s great to see you had such a positive experience with us. Your recommendation means so much and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 09, 2023

Everybody that waited on me at the dealership was totally amazing they weren't pushy and every one of them was very helpful and kind I can't thank you all enough. More

by dmgoodwill56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
salesman Nate couldn't have been a nicer guy he answered all my questions and took care of me like no other salesman that I've ever dealt with in my life before, Jess Basil, Cassie Soucia, Pat Delia
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Mar 15, 2023 -

Robert Basil Buick GMC responded

Thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by!

February 25, 2023

Very customer centric. Makes sure all the customers needs are met. Pleasure to work with More

by Happy customers
Recommend Dealer
Yes
Employees Worked With
Rachel, George , Jess Basil, Cassie Soucia, Pat Delia
Report | Print
Feb 27, 2023 -

Robert Basil Buick GMC responded

We're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out to us if there's anything more we can do!

February 08, 2023

Polite and friendly customer service, welcoming by atmosphere. No absorb pressure into purchasing a vehicle More

by Akress
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan L. Salesman
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Feb 09, 2023 -

Robert Basil Buick GMC responded

Thank you for your kind review!

January 31, 2023

Great service ,fast turnaround would recommend to friends good good good good good good good More

by Golfcarcity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Delia
Report | Print
Feb 06, 2023 -

Robert Basil Buick GMC responded

Thank you for your review!

January 30, 2023

Great communication . promptly answered my phone calls and messages! friendly staff ! Truck was very clean and detailed ! Everything went smoothly and no surprises! AAA + More

by hobbs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd and Corry , Jess Basil, Cassie Soucia, Pat Delia
Report | Print
Jan 31, 2023 -

hobbs responded

Robert Basil Buick GMC Jan 30, 2023 hobbs Great communication . promptly answered my phone calls and messages! friendly staff ! Truck was very clean and detailed ! Everything went smoothly and no surprises! AAA + dealer

January 17, 2023

Prompt and professional. The service was outstanding. We loved the car and had it more quickly than at any other dealer.. More

by Miklaukart
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Todd
Report | Print
Jan 20, 2023 -

Robert Basil Buick GMC responded

Thank you for your review!

January 14, 2023

I have purchased 3 cars from here. Excellent service! Car salesman Gavin Chau went out of his way to help me be able to purchase my new car, and I love it ! He was very kind and cares More

by Ginabee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin Chau
Report | Print
Jan 20, 2023 -

Robert Basil Buick GMC responded

Thank you for your review!

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