Robert Basil Buick GMC

Making an appointment is always a pleasure at Basil. From the receptionist and the reminders of the appointment and when arriving always a happy person greets me!! The wait is never long and everyone at From the receptionist and the reminders of the appointment and when arriving always a happy person greets me!! The wait is never long and everyone at the dealership always has a smile and a friendly hello! More

Very friendly and professional explaining things very clearly enjoyed our experience there a lot wouldn’t hesitate to come back when looking for another vehicle clearly enjoyed our experience there a lot wouldn’t hesitate to come back when looking for another vehicle More

Efficient, friendly, knowledgeable. Nate our sales person was on point & patient. Nate answered all questions & did NOT pressure us! Nate our sales person was on point & patient. Nate answered all questions & did NOT pressure us! More

The service was fast, and personnel were very courteous and efficient. My vehicle was very clean when I got it back.. High praise for the service dept. and efficient. My vehicle was very clean when I got it back.. High praise for the service dept. More

I went to this dealer around noon and by evening I was walking out with a truck. They are absolutely awesome people to work with. They are not pushy or Shafi. They are there for you. I would recommend an walking out with a truck. They are absolutely awesome people to work with. They are not pushy or Shafi. They are there for you. I would recommend anybody and everybody to these people and I will take people right to them to buy vehicles. More

Judge me $200 for something they've never done from The Body Shop I got a. Body Shop I got a. More

Buyer beware! !.Sold me a 2021 Silverado never disclosed it had an engine replacement at 9165 miles. Bought with 14,000 miles. I have had nothing but problems, tows !.Sold me a 2021 Silverado never disclosed it had an engine replacement at 9165 miles. Bought with 14,000 miles. I have had nothing but problems, tows, check engine lights, random limp mode. It's been for 6 months now and it's disabled again. They will sell you junk and do nothing about it. More

Working with Zoe the last few days on a deal for a 2023 GMC Sierra Crew Cab. She gave me a quick quote on my trade but I could not get to the dealership for 7 days because my wife was taking care of here e GMC Sierra Crew Cab. She gave me a quick quote on my trade but I could not get to the dealership for 7 days because my wife was taking care of here elderly sick mother in FL . She said if I put down $1000 the dealership would hold the truck for the 7 days. So I put the money down and low and behold the next day she tells me I have to take what they offered on the trade and commit to buying the truck right now or else the dealership could not hold it for the 7 days. The reason I needed those days were so my wife could go with me to look at the truck. So long story short I asked for my deposit back and move on. Robert Basil you should be ashamed on how you do business! More

I was very dissatisfied with the service that my wife received. It took almost 3 hours to do an oil change and vehicle inspection on a 2023 GMC Acadia. On arrival home, my wife noticed a check light ca received. It took almost 3 hours to do an oil change and vehicle inspection on a 2023 GMC Acadia. On arrival home, my wife noticed a check light came on the dashboard, the dealership closes at 5 o’clock. I could not make it back to have looked at. Had to take to another service garage to clear the . I noticed they removed all four tires and rotated it without my permission scratching all Lugnuts and all four tires excessive. I have to have some more warranty work done I am not planning on returning. More