Robert Basil Buick GMC
Orchard Park, NY
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Very friendly and professional explaining things very clearly enjoyed our experience there a lot wouldn’t hesitate to come back when looking for another vehicle clearly enjoyed our experience there a lot wouldn’t hesitate to come back when looking for another vehicle More
The service was fast, and personnel were very courteous and efficient. My vehicle was very clean when I got it back.. High praise for the service dept. and efficient. My vehicle was very clean when I got it back.. High praise for the service dept. More
I went to this dealer around noon and by evening I was walking out with a truck. They are absolutely awesome people to work with. They are not pushy or Shafi. They are there for you. I would recommend an walking out with a truck. They are absolutely awesome people to work with. They are not pushy or Shafi. They are there for you. I would recommend anybody and everybody to these people and I will take people right to them to buy vehicles. More
Buyer beware! !.Sold me a 2021 Silverado never disclosed it had an engine replacement at 9165 miles. Bought with 14,000 miles. I have had nothing but problems, tows !.Sold me a 2021 Silverado never disclosed it had an engine replacement at 9165 miles. Bought with 14,000 miles. I have had nothing but problems, tows, check engine lights, random limp mode. It's been for 6 months now and it's disabled again. They will sell you junk and do nothing about it. More
Working with Zoe the last few days on a deal for a 2023 GMC Sierra Crew Cab. She gave me a quick quote on my trade but I could not get to the dealership for 7 days because my wife was taking care of here e GMC Sierra Crew Cab. She gave me a quick quote on my trade but I could not get to the dealership for 7 days because my wife was taking care of here elderly sick mother in FL . She said if I put down $1000 the dealership would hold the truck for the 7 days. So I put the money down and low and behold the next day she tells me I have to take what they offered on the trade and commit to buying the truck right now or else the dealership could not hold it for the 7 days. The reason I needed those days were so my wife could go with me to look at the truck. So long story short I asked for my deposit back and move on. Robert Basil you should be ashamed on how you do business! More
I was very dissatisfied with the service that my wife received. It took almost 3 hours to do an oil change and vehicle inspection on a 2023 GMC Acadia. On arrival home, my wife noticed a check light ca received. It took almost 3 hours to do an oil change and vehicle inspection on a 2023 GMC Acadia. On arrival home, my wife noticed a check light came on the dashboard, the dealership closes at 5 o’clock. I could not make it back to have looked at. Had to take to another service garage to clear the . I noticed they removed all four tires and rotated it without my permission scratching all Lugnuts and all four tires excessive. I have to have some more warranty work done I am not planning on returning. More
Everyone was friendly and nice however my sale person Zoe was the greatest she keep me informed of everything and keep up dated on my truck every step of the building process. was the greatest she keep me informed of everything and keep up dated on my truck every step of the building process. More