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Robert Basil Buick GMC

Orchard Park, NY

4.5
78 Reviews

3475 Southwestern Blvd

Orchard Park, NY

14127

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Showing 78 reviews

April 08, 2025

All Cadillac Employees Robert Basil Southwestern blvd in Orchard Park were professional and kind. They made my service experience very good. More

by 1Michele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The front desk employees at service and the gentleman that actually took my truck back for service were awesome .
Apr 10, 2025 -

Robert Basil Buick GMC responded

Thank you for the great review, we are here for our customers always!

April 08, 2025

We had a wonderful experience. Heather was wonderful and made everything so easy. George was also great! Heather explained everything and made us feel very comfortable asking ques More

by Mdirienzo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia, Pat Delia
Apr 08, 2025 -

Mdirienzo responded

Wonderful experience

Apr 08, 2025 -

Mdirienzo responded

We had a wonderful experience

Apr 10, 2025 -

Robert Basil Buick GMC responded

Thank you for the great review and kind words about Heather and George!

Apr 11, 2025 -

Mdirienzo responded

Your welcome. We'll served

January 14, 2025

Did dealership listen to me I brought it to you because the dealership I bought it from wouldn’t listen to me. I needed a ride back-and-forth to my house and it was excellent. I enjoyed the gentleman that More

by Dmccann30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia, Pat Delia
Jan 14, 2025 -

Robert Basil Buick GMC responded

We are happy you had such a great experience with our service department!

January 02, 2025

Excellent sales people and they did a great job getting me on my way in a timely manner More

by Doug Ascared
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve
Jan 13, 2025 -

Robert Basil Buick GMC responded

Thank you for the kind works Doug!

November 16, 2024

Zoe (our sales person) was excellent and provided the attention and care that we needed in the lease of our new Buick Envision. I would strongly recommend her to any and all that I find looking for a new More

by Bob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia, Pat Delia
Nov 23, 2024 -

Robert Basil Buick GMC responded

Thank you for the great review! Zoe is the best!

October 14, 2024

Clean and friendly just a little long on time for the job would try them again More

by Dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t deal with them
Oct 17, 2024 -

Robert Basil Buick GMC responded

Thank you for the review, we will discuss internally how we can improve the wait time.

September 04, 2024

A great place to buy a vehicle very trust worthy and always put the clients first More

by frapini44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Delia
Sep 05, 2024 -

Robert Basil Buick GMC responded

Thank you for the great review!

August 02, 2024

Todd was a wonderful salesman with no pressures to buy. Look him up at Robert Basil on transit road you won’t be disappointed. More

by Rebann45
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd
Aug 02, 2024 -

Robert Basil Buick GMC responded

Thank you for the great review and kind words about Todd!

July 30, 2024

Ponytail Todd was the best sales person I have ever dealt with! He was attentive, not pushy and considerate to my needs. Myself, wife and newborn are all happy with the the GMC Sierra Elevation. We cannot More

by cjenkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd, Cory, Jess Basil, Cassie Soucia, Pat Delia
Jul 31, 2024 -

Robert Basil Buick GMC responded

Thank you for the great review on our one of a kind Todd! We are so glad he took such great care of your family!

March 21, 2024

Been very helpful with any problems, stay on top of service. Helped with phone app problem , now it’s back. Will be going back. More

by burgasser8
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Pat Delia
Jun 13, 2024 -

Robert Basil Buick GMC responded

Thank you for your kind review! We are glad we could be helpful!

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