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Robert Basil Buick GMC

Overview Reviews (74)

Robert Basil Buick GMC

Name: Robert Basil Buick GMC
Address: 3475 Southwestern Blvd, Orchard Park, NY, 14127, US
Telephone: (716) 667-2000
Rating: 4.4

4.4

74 Reviews

3475 Southwestern Blvd, Orchard Park, New York 14127

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Sales: (716) 667-2000

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Robert Basil Buick GMC

Orchard Park, NY

Overview

Reviews

4.4

74 Reviews

Call Dealership (716) 667-2000

3475 Southwestern Blvd

Orchard Park, NY

14127

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4.4

74 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (74)

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Sales: (716) 667-2000

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Showing 74 reviews

November 16, 2024

SALES VISIT - NEW

Zoe (our sales person) was excellent and provided the attention and care that we needed in the lease of our new Buick Envision. I would strongly recommend her to any and all that I find looking for a new attention and care that we needed in the lease of our new Buick Envision. I would strongly recommend her to any and all that I find looking for a new vehicle. When my lease expires I will also return to Robert Basil and work with Zoe again. Zoe is truly worthy of recognition for the service she provided. Didn't really work with any of the individuals you ask me to rate below! Zoe handled everything except the final financial dealings. The person that performed this task is not listed below but he was also very helpful. More

by Bob

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Jess Basil, Cassie Soucia, Pat Delia

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October 14, 2024

SERVICE VISIT

Clean and friendly just a little long on time for the job would try them again would try them again More

by Dale

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Workmanship

Service Time

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Recommend Dealer

Yes

Employees Worked With

Didn’t deal with them

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Oct 17, 2024 -

Robert Basil Buick GMC responded

Thank you for the review, we will discuss internally how we can improve the wait time.

September 04, 2024

SALES VISIT - NEW

A great place to buy a vehicle very trust worthy and always put the clients first always put the clients first More

by frapini44

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Pat Delia

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Sep 05, 2024 -

Robert Basil Buick GMC responded

Thank you for the great review!

August 02, 2024

SALES VISIT - USED

Todd was a wonderful salesman with no pressures to buy. Look him up at Robert Basil on transit road you won’t be disappointed. Look him up at Robert Basil on transit road you won’t be disappointed. More

by Rebann45

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Todd

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Aug 02, 2024 -

Robert Basil Buick GMC responded

Thank you for the great review and kind words about Todd!

July 30, 2024

SALES VISIT - NEW

Ponytail Todd was the best sales person I have ever dealt with! He was attentive, not pushy and considerate to my needs. Myself, wife and newborn are all happy with the the GMC Sierra Elevation. We cannot with! He was attentive, not pushy and considerate to my needs. Myself, wife and newborn are all happy with the the GMC Sierra Elevation. We cannot express how much it meant to get a handwritten note from Todd in the mail a few days later, thanking us for the transaction. Love Basil and thank you so much Todd!!! More

by cjenkins

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Todd, Cory, Jess Basil, Cassie Soucia, Pat Delia

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Jul 31, 2024 -

Robert Basil Buick GMC responded

Thank you for the great review on our one of a kind Todd! We are so glad he took such great care of your family!

March 21, 2024

SALES VISIT - NEW

Been very helpful with any problems, stay on top of service. Helped with phone app problem , now it’s back. Will be going back. service. Helped with phone app problem , now it’s back. Will be going back. More

by burgasser8

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Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Employees Worked With

Jess Basil, Pat Delia

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Jun 13, 2024 -

Robert Basil Buick GMC responded

Thank you for your kind review! We are glad we could be helpful!

February 05, 2024

SALES VISIT - NEW

Very good customer service; Very good people from beginning to end. Love my new vehicle beginning to end. Love my new vehicle More

by Ycarrow

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Gavin at Orchard Park Basil

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Jun 13, 2024 -

Robert Basil Buick GMC responded

Thank you for the 5 star review!

December 22, 2023

SALES VISIT - NEW

Great location. Friendly and helpful employees . Very knowledgable about their products and a very relaxed environment. Friendly and helpful employees . Very knowledgable about their products and a very relaxed environment. More

by Dad

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Rachel Keenan

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October 17, 2023

SERVICE VISIT

Making an appointment is always a pleasure at Basil. From the receptionist and the reminders of the appointment and when arriving always a happy person greets me!! The wait is never long and everyone at From the receptionist and the reminders of the appointment and when arriving always a happy person greets me!! The wait is never long and everyone at the dealership always has a smile and a friendly hello! More

by bchristiano419

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Receptionist and all personnel , Jess Basil, Pat Delia

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Nov 02, 2023 -

Robert Basil Buick GMC responded

Thank you so much for you feedback and review of our team! We're always happy to see you and it's always a pleasure to be of service!

September 21, 2023

SALES VISIT - NEW

Excellent dealership to do business with. Very thorough during the sale and delivery process. Sales person explained everything and answered all questions. Very thorough during the sale and delivery process. Sales person explained everything and answered all questions. More

by jmpixley

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Todd Devorchik, Jess Basil, Cassie Soucia, Pat Delia

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Robert Basil Buick GMC

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