Roberson Motors
Salem, OR
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Far better than the usual dealer. After trying to work with a dealer that stocks only low end and high end cars that if they do not have what you want try to pressure push you to a hig After trying to work with a dealer that stocks only low end and high end cars that if they do not have what you want try to pressure push you to a high end fully loaded vehicle with features you will never use, take it or leave it and a dealer that has such a high overhead their prices are 10-15% higher, it was a pleasure to deal with Roberson Motors. The salesman was straight forward and most informative much more than other salesmen encountered that it made the experience a pleasure and not a dreaded chore. More
Great experience! This is the fourth car we’ve bought at Roberson’s and it’s always been a great experience. We love our salesman, John Freeman! Highly recommend the d This is the fourth car we’ve bought at Roberson’s and it’s always been a great experience. We love our salesman, John Freeman! Highly recommend the dealership and John. Thank you! More
Our car buying experience Greeted at the door by a salesman, he promptly put us in touch with Scott Cole (whom we asked for). As we walked in we were welcomed by the receptioni Greeted at the door by a salesman, he promptly put us in touch with Scott Cole (whom we asked for). As we walked in we were welcomed by the receptionist. Scott greeted us both with a smile, a welcome and a hand shake. After explaining with some vagueness our needs, Scott showed us a selection of vehicles that he felt we might be interested in. We had no idea what Jeep had to offer, so we had many questions, which he was able to clearly answer. After settling on a vehicle we were offered an outstanding price with discount incentives that we didn’t have to ask for. We received a fair value for our trade in and came to an agreement to purchase, no bargaining was needed. With our agreement to purchase we were wecolmed to the “Jeep Family”. We had a equally pleasant experience with the credit lady Maggie, who also welcomed us to the “Jeep Family “. The dealership was beautifully remodeled, the restrooms were spacious and clean. The waiting areas were comfortable and well stocked with conveniences. Scott treated us to refreshments at his expense. Scott’s product knowledge was extensive. We were impressed how he explained every detail of ever feature. This was our best car buying experience ever! More
Great service. I had the best customer service. This is my 3rd car from robertson jeep. They are not pushy and always willing to work with you to get you into the c I had the best customer service. This is my 3rd car from robertson jeep. They are not pushy and always willing to work with you to get you into the car you love. Thank you More
Excellent customer service, care and concern for individual Individual service concentrating on customer needs. Worked hard to get what customer wanted so that all parties were satisfied. They went the extra mi Individual service concentrating on customer needs. Worked hard to get what customer wanted so that all parties were satisfied. They went the extra mile to meet my individual needs with care, concern and compassion. Very happy with the total attitude of the dealership and individuals i worked with. More
Pleasent experience. John was great to work with Good experience. John was great to work with. Would recommend to others . Friendly and not pushy. They were willing to work with me and listen to my c Good experience. John was great to work with. Would recommend to others . Friendly and not pushy. They were willing to work with me and listen to my concerns. More
Molly is marvelous! Great buying experience! We were very impressed with the friendliness of everyone we met at Roberson Motors. And everyone was helpful as well. We were especially impressed w We were very impressed with the friendliness of everyone we met at Roberson Motors. And everyone was helpful as well. We were especially impressed with Molly's professionalism and cheerful demeanor. She wasn't "pushy" nor did she use any "high pressure" sales tactics. Very refreshing in the business. Buying a new car should be a fun and positive experience, and Molly made sure that it was for us. Molly was responsive to our needs and took time to go over many of our vehicle's features before we drove away. A tip of the hat and special thanks to Maggie, the Business Manager, who made signing and closing enjoyable, flawless and speedy. More
Scott is awesome Roberson, and Scott specifically, was amazing to work with. Scott went above and beyond to show my partner and I the perfect vehicle for our needs. Roberson, and Scott specifically, was amazing to work with. Scott went above and beyond to show my partner and I the perfect vehicle for our needs. He was very considerate of our time, and made sure we made all the appointments we had scheduled. Once we decided to purchase Scott got us an amazing deal. I will definitely do business with him, and Roberson’s again. Highly recommend. More
It was the easiest process I've ever gone thru! Mark took my list of 'must haves' and put me in the perfect Jeep! I got everything I wanted and more! The time it took to do paperwork was very short, Mark took my list of 'must haves' and put me in the perfect Jeep! I got everything I wanted and more! The time it took to do paperwork was very short, record time, and each person i worked with was wonderful. I can honestly say I had a wonderful time and will send friends in the market for a car to Mark or Roberson Motors without any hesitation! More
A fun experience This was our first time dealing with this dealership and it was a short experience. So we cannot provide an overall rating. But we can comment about o This was our first time dealing with this dealership and it was a short experience. So we cannot provide an overall rating. But we can comment about our experince with Mark, our salesman. We are senior citizens and have purchased a few cars over the years. Working with Mark was actually enjoyable. Simple as that! He made it fun to buy a car. Plus he seems to know his stuff. Call this guy. You will be glad you did! Thanks Mark! More