
Roberson Motors
Salem, OR
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Happy birthday to me. I only came to look around, and talk to someone about a problem I had. The dealer John was helpful and not pushy. I asked for some time to look around I only came to look around, and talk to someone about a problem I had. The dealer John was helpful and not pushy. I asked for some time to look around. A little later, a new person came out to speak with me. April said hello and mentioned Johns name. April was very helpful and not pushy at all. She was very knowledgeable, and was able to answer all my questions. She was able to work her magic to get me into a great new Jeep product that I’m sure to enjoy for years to come. More
Silky Smooth! Thank You! From the phone call to set up an appointment for a test drive, to the signing of the paperwork, the whole experience was seamless. Car buying is stres From the phone call to set up an appointment for a test drive, to the signing of the paperwork, the whole experience was seamless. Car buying is stressful for me. James had the vehicle washed and ready to go. Everything about the entire experience was relaxed, super professional, & timely. I drove 2.5 hours to see the vehicle & I am so happy I made the trip. The car looked amazing on the website & it was even better in person! Thank You! More

Straight to point with great employees! Jonathan was so helpful & understood me and what I wanted/needed! The dealership was amazing! They were able to give me a good price and work with my Jonathan was so helpful & understood me and what I wanted/needed! The dealership was amazing! They were able to give me a good price and work with my credit! And I walked out with a new car, same day! More
Best sales staff!! Absolute phenomenal service. I will always come here! Thank you James for making my car buying experience so amazing. Above and beyond my expectati Absolute phenomenal service. I will always come here! Thank you James for making my car buying experience so amazing. Above and beyond my expectations. The level of personal details exceeded any of my other shopping experiences. More

They performed the impossible!! So I decided to check out what was so great about Roberson finally after 3 coworkers, my mother in law and cousin have all got decked out in a brand n So I decided to check out what was so great about Roberson finally after 3 coworkers, my mother in law and cousin have all got decked out in a brand new 2019 in the last year. I tried dipping my foot in to test the waters to peer at what their inventory online looked like and when I saw nothing older than a 2016 in stock, i figured there would be nothing i would be able to afford or qualify and said forget it. I soon received an email and then a txt wondering how my shopping was going and that April at Roberson would love to help.....I did not respond because I didnt want to waste anyone's time. After a couple weeks and another txt, I let April know my situation so she could move on; which she just let me know that Roberson's works with all people in diff financial situations and welcomed me in to check things out. This visit took place on Tuesday late in the day but today is Wednesday and I'll let you know I LOVE MY 2019 Chrysler Pacifica!!!! Joe in finance department worked hard for me and even showed me a game changing trick or two with looking at my #s, April knew what would fit my lifesyle/kids, thinking of future family needs by picking this ride out (not to mention working earlier than her original scheduled shift today for me!), and Maagie made finalizing paperwork painless with laughs and smiles thrown in for free! By the end of the process, I was shopping with friends!!!!!! Thank you my new Roberson Family. More

Mark Whittington Made My Experince I arrived an Roberson Motors on a quest to find a new vehicle. When I arrived at the dealership I received a warm greeting from Mark Whittington, of c I arrived an Roberson Motors on a quest to find a new vehicle. When I arrived at the dealership I received a warm greeting from Mark Whittington, of course at first I was stand offish, trying to keep the "sales guy" at an arms length. I was pleasantly surprised by Mark, he had a calm demeanor and was well disposition. He walked me around, acted as my compass, and gave me the lay of the land. He allowed me to explore with no pressure. When I was done exploring and locked my eyes on a Jeep Cherokee Mark took me on a test drive and was a beacon of knowledge when it came to that beautiful Jeep Cherokee that I was so desiring. He read me well and spoke to the safety features of the vehicle. He covered everything from the test crashes to the fun features such as the heated seats and numerous technological features. When it came time to sit down and talk about the financing, I was a bit shocked by the sticker price (i.e. the monthly payments). Mark went above the call of duty and was able to get me into the car I wanted at a price point I needed. He helped me through the negotiation process and gave me a champaign car on my beer budget. Once we were done with financing, he show cased the vehicle and helped me dial in all the settings, AFTER HOURS!! Mark then sent me on my way and provided a warm follow up call. I was impressed by the initial experience but even more so afterwards. After the purchase no-one knows how things will play out once you drive off the lot. I had the unfortunate experience of getting a flat tire my first week of having the vehicle. So who did I call in my moment of distress ? Triple AAA, my father, no I called Mark !?! Mark picked up on the first ring, he walked me through road side assistance, how to get my vehicle towed, and even followed up with me and made sure he was an advocate of me in the service department. Roberson Motors replaced my tire free of charge, thanks to Mark. I cannot say enough about Mark, his ability to connect and read people, but even more importantly how he deal my situation after I drove off the lot. This speaks volumes to his character. It is without hesitation that I would recommend my family and friends to Mark Whittington. He wasn't just there for the sale, he was there to support my safety, and well being after the transaction. I cannot say enough about the service level, knowledge, and care I received. Thank you Mark for putting me in the car of my dreams and for all you continue to do ! Best Regards, Emily M. Castle More

Great Experience Jonathan Munoz did a great job of making our car buying experince enjoyable. The price I received for my trade in was fair and we are enjoying the Cha Jonathan Munoz did a great job of making our car buying experince enjoyable. The price I received for my trade in was fair and we are enjoying the Charger. More

The Roberson Dealership is a first class organization. The Roberson Chrysler Dealership is a first class organization that cares about its customers. I was able to communicate with their employees over the The Roberson Chrysler Dealership is a first class organization that cares about its customers. I was able to communicate with their employees over the phone and come to a GREAT and reasonable deal on a brand new car. There was no pushiness or pressure put on me by the salesman. Rather it was a genuine form of coming together on a deal that both benefited the buyer and the business. They communicate effectively and returned all my calls in a timely manner and fully answered every single question I had. The best part is that their words back up their prices and willingness to come to a great deal for their customers. I highly recommend giving Roberson a shot at helping you purchase your next car! John Freeman is an awesome salesman and great person. He is a guy that everyone should be willing to do business with! More
Excellent Service Jonathan Munoz was so nice and helped me with everything. The service was excellent. We are very happy with our New Jeep Cherokee. Thanks Roberson M Jonathan Munoz was so nice and helped me with everything. The service was excellent. We are very happy with our New Jeep Cherokee. Thanks Roberson Motors. More

Dreams Do Come True! Thank you so much to Molly, and everyone else who helped me check this item off my Bucket List. I have wanted a Wrangler for over 20 years, and today Thank you so much to Molly, and everyone else who helped me check this item off my Bucket List. I have wanted a Wrangler for over 20 years, and today we were able to make it happen! Thanks again! More