Robbins Nissan
Humble, TX
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Buying a Rouge I was shopping online computer comparing vehicle prices, then decided Robbins had the best pricing on what I was looking to purchase. Filled out some I was shopping online computer comparing vehicle prices, then decided Robbins had the best pricing on what I was looking to purchase. Filled out some information online of the vehicles requirements sent it to the Dealership and a salesperson called me. Went to the dealership was treated excellently and in no time walked out with a new Rouge. More
The dealership went above and beyond-during service I took my car to get serviced on a Friday. I needed an oil change, my windshield wiper was broken-several minor things. I dropped it off in the mornin I took my car to get serviced on a Friday. I needed an oil change, my windshield wiper was broken-several minor things. I dropped it off in the morning and had a coworker take me to work and figured I would return for it at lunch time. I had several work emergencies happen that day, and was not able to take a lunch break and had to stay late at work. At 6:20 when I was finally able to leave work, I realized that the service department was closed and I had forgotten all about picking up my car. I called and spoke to the manager on duty and he was beyond helpful and friendly! They went the extra mile to get my keys out of the service department and make sure I was able to get my car that evening. They never acted annoyed or inconvenienced with me-just treated me with friendliness, kindness, and helpfulness. Everyone I dealt with was incredible and Paul Poock made me feel so grateful I chose Robbins Nissan for my service needs More
Great Service. Friendly Staff . Great Experience . Friendly Staff. I felt really comfortable going to this dealership. Mr. Bobby Waheed was Wonderful !!! We exchanged abo Great Experience . Friendly Staff. I felt really comfortable going to this dealership. Mr. Bobby Waheed was Wonderful !!! We exchanged about 70 e-mails before I actually went to the dealership. He made everything so easy for me. Not once did I feel pressured . I felt very comfortable. I wasn't sure exactly the type of vehicle I wanted, but Mr. Bobby helped me with such patience. I decided on the Nissan Leaf. Mr.Bobby told me that I could contact him anytime if I ever needed anything. That really meant a lot. I would definitely recommend this dealership to friends and family. Sincerely, Very Satisfied Costumer More
Customer Service is #1 The main reason I bought a Nissan was because I have seen my mother and sister get such great service on their cars. Brock, the service manager, and E The main reason I bought a Nissan was because I have seen my mother and sister get such great service on their cars. Brock, the service manager, and Ed, our go to service coordinator, build a relationship with the owners and can explain what is going on with the car. My family has never been "taken advantage of" in the service department. After seeing the level of respect and customer service given to my family when it was time to buy a new car I chose to buy a Nissan based on the customer service department. I can testify that you will not regret buying a car and working with Robbins Nissan. Now me, my mother, and my sister all have new Nissan vehicles and always take our cars in to be serviced. Ed will answer any questions we have and treats us like family! More
Fantastic Experience This was the easiest and quickest car deal that i have ever dealt with. They are a very friendly set of ppl and i would refer anyone whom is shopping This was the easiest and quickest car deal that i have ever dealt with. They are a very friendly set of ppl and i would refer anyone whom is shopping for a car to this location and make sure yall ask for Bobby Waheed. The BEST sales specialist ive ever worked with . He went out of his way to come pick me up from my home and made sure i went in my new Altima. Thank you Bobby More
Extremely Satisfied! Great experience with Roderick King (Salesman) & Mr Bryant (finance manager)Also,the sales manager was very helpful in the deal(forgot name) Everyone Great experience with Roderick King (Salesman) & Mr Bryant (finance manager)Also,the sales manager was very helpful in the deal(forgot name) Everyone very friendly! More
I DIDN'T WANT TO It was almost 9pm and my wife said "Let's go look at the Nissan's"..... We were looking at vehicles at a Chrysler dealership next door... She was unde It was almost 9pm and my wife said "Let's go look at the Nissan's"..... We were looking at vehicles at a Chrysler dealership next door... She was undecided and after a long day of shopping for vehicles the last thing I wanted to look at was at "nissan" cars.... We've had 2 Dodge and 4 Chrysler vehicles since I've been with my wife... So I was pretty reluctant to see them.... I told her "I don't want to"... As she gave me the "look" we went....LOL...... We looked around at the pre-owned section and I made eye contact with a "salesman".... I told my wife "oh, here we go"... Enter here Mr. Valles.... With a simple and respectful voice he greeted us.. It was in a way that made us feel important and welcomed... He showed us the vehicles that attracted my wife and so on.... I'm here looking at the time and it's past 9pm and he's not rushing us in any way nor did I feel awkward. ... In comes the 2012 Nissan Maxima SV.... It grabbed my wife's attention as well as mine.... He actually took us on a test drive and on 2 different models... Other dealers would of told us to come in, in the morning, "I know from experience".... He answered ALL my questions and removed all my doubts... He asked multiple times if we really wanted this Maxima. We left the dealer close to 11pm.... "WOW" I told my wife..... The next day we went back and drove off in our Certified Pre-owned Maxima.... This is an AWESOME car.... He has officially made us a NISSAN family.... Thank You sir for being a great salesman... If you are looking for a vehicle, I suggest you give him and this nissan dealer a visit... I have bad credit and I was put into this great ride... Tell him Mr.Lezama sent you.... You will not regret it... SINCERELY: I did not want to.. More
Found me the car and deal I wanted! I had been looking for a Quest SV all over town, and the few I found were falsely advertised. Bobby took care of me and found me what I wanted, and I I had been looking for a Quest SV all over town, and the few I found were falsely advertised. Bobby took care of me and found me what I wanted, and I appreciate all his help and effort. More
Best Car Buying Experience Ever! My experience with Bobby & Raul has been awesome. I got a great car with low miles and a car payment below my budget. I am a happy happy shopper!! My experience with Bobby & Raul has been awesome. I got a great car with low miles and a car payment below my budget. I am a happy happy shopper!! Tell Bobby to wear his lucky pink pants for low payments. I recommended everyone to come to Robbins Nissan, worth the drive and time! More
Incredible experience and follow-up I purchased a 2011 Nissan pathfinder. On a whim my wife and I decided it was time to get another car to more comfortably accommodate our family and en I purchased a 2011 Nissan pathfinder. On a whim my wife and I decided it was time to get another car to more comfortably accommodate our family and ended up striking out the first dealership we visited. We came home for lunch, saw a car that we liked at Robbins, and sent a web-based form to let the dealer know we were interested. Paul called back moments (seconds) later to let us know that we should come in and advised us that they might have a few other vehicles in our price range too. Paul sent us to John at the dealership, and his service was exceptional. The vehicle we first saw had been sold, but John was happy to show us several more and indulged my wife with a few that we hadn't even considered either. We ended up finding the Pathfinder and decided it would work well for us. Having three boys we weren't terribly concerned with much, but there was a cup holder that had come out of place in the back seat. We got it on paper without issue that it would be fixed. He walked us through financing, just to see if they could beat the preapproval we already had, and afterward we completed the sale. After I checked back with John, he let me know that the part was in his office and that we could come by and he'd even put it in for us. I would not have actually believed that we could get service like this while purchasing a used vehicle. After a bad start with a different dealer, this was even more apparent. Couldn't have been more satisfied. More