Robbins Nissan

Steer clear of this unethical delaership. In my opinion, the service shop at Robbins Nissan is horrible. After dealing with them on a few occasions, I have found them to be totally incompetent In my opinion, the service shop at Robbins Nissan is horrible. After dealing with them on a few occasions, I have found them to be totally incompetent as well as being very, very DISHONEST. After my last encounter with them, I'm starting to question the previous work that they have performed on my vehicle. In my opinion, you should steer clear of this dealership. You'll be thankful in the long run. More

First car This is my first “big girl” purchase everyone was super nice and super helpful. Definitely would recommend them to anyone who is making their “first b This is my first “big girl” purchase everyone was super nice and super helpful. Definitely would recommend them to anyone who is making their “first big girl” purchase too More

It was a great experience, very helpful and very genuine. The reason I give my experience a great review was since the Sales Consultant and the salesman were very welcoming and helpful towards me , they commu The reason I give my experience a great review was since the Sales Consultant and the salesman were very welcoming and helpful towards me , they communicated very well about the information about buying a vehicle. Mostly importantly i would recommend this place , it was a very good experience. More

Disappointing Experience & Regret Purchase We purchased a Nissan Armada Platinum on June 29, 2019. We went through the typical price negotiation and then waited several hours to finalize the de We purchased a Nissan Armada Platinum on June 29, 2019. We went through the typical price negotiation and then waited several hours to finalize the deal with the finance manager. After signing our first few documents we got to the page with the mileage which was 5,700! Turns out this a “demo” car. After initial shock we (regretably) proceeded. The next day we went out to the car in the bright daylight (it had been stormy and overcast the day before) and saw that the interior was scuffed up, the exterior had a good number of rock chips, a starburst windshield crack, a very scratched up cargo plate and a damaged rear seat. The car we traded in was actually in better condition. The dealer agreed to take care of it. They had it for four days. They repaired the windshield. They repainted the front and rear bumped and left overspray. They did NOT replace the cargo plate. They did NOT fix the damaged seat or any of the interior scuffs which are significant. Basically, it feels like we bought a used car in “good” versus “excellent” condition. And...of couse we are starting ownership 5700 miles into the warranty. My point in all of this is that the dealership was not up front about this being a demo car. We would have negotiated very differently. Be very wary of buying here and make sure you do a very detailed inspection before you sign anything. More

Chris was a straight shooter and easy going! I totally love my new Armada! The buying experience was very easy, and delivery was very thorough. I would buy again from Robbins and Chris Hatton. I totally love my new Armada! The buying experience was very easy, and delivery was very thorough. I would buy again from Robbins and Chris Hatton. More

Spectacular The two salesmen that I had were very knowledgeable, friendly and personable. Great job on the customer service. They took really good care of me. The two salesmen that I had were very knowledgeable, friendly and personable. Great job on the customer service. They took really good care of me. More

Nice when you buy, awful after the fact I have bought 2 cars from them. Sales seem ok, but paperwork and correct disclosure is a major issue. Its been 3 months and continuing, to get a GAP I have bought 2 cars from them. Sales seem ok, but paperwork and correct disclosure is a major issue. Its been 3 months and continuing, to get a GAP refund after being told incorrect information, and "Rod" in finance passing the buck with incorrect information. It is one thing to tell the truth and know what you are telling the customer, but to give wrong information and be arrogant about it is unacceptable. More

Personable, Caring, and Listens to the Customer Roger McAdoo was attentive to us from the moment we met him. He asked what our preferences were, then worked to find exactly what we wanted. He st Roger McAdoo was attentive to us from the moment we met him. He asked what our preferences were, then worked to find exactly what we wanted. He stayed with us through the entire purchase and truly cared about what we wanted. He is what I'call a "customer's salesman". Very good with people. Very good for repeat business for the dealership. A good role model for other salesmen. More

Amazing staff My salesman James was amazing very knowledgeable of the vehicles and very patient and polite. He and his Co workers are a great team. They were all ea My salesman James was amazing very knowledgeable of the vehicles and very patient and polite. He and his Co workers are a great team. They were all eager to help. I never seen anything like it makes me want to send everyone I know that needs a vehicles to them. Keep up the good work guys. More