Robbins Chevrolet
Humble, TX
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I have purchased several vehicles from this Dealership. The main reason is employees like Alex Fierro. He kept me informed on my vehicle repairs and work was finished very quickly. Dealership. The main reason is employees like Alex Fierro. He kept me informed on my vehicle repairs and work was finished very quickly. More
Great customer service! Worked with Alex Fierro and we were updated every step.of the way with my vehicle. Definitely will be back with my vehicle and my husband's. Worked with Alex Fierro and we were updated every step.of the way with my vehicle. Definitely will be back with my vehicle and my husband's. More
Was in process of purchasing used Silverado. I have a Honda Ridgeline that I purchased at same dealer 10 months back that was to be used as trade in. The Honda Ridgeline had under 3000 miles I have a Honda Ridgeline that I purchased at same dealer 10 months back that was to be used as trade in. The Honda Ridgeline had under 3000 miles added since I purchased it. Dealer gave me a set price. Then I go to finalize deal and was told I needed to give an additional $1400.00 due to my Honda Ridgeline trade in needing new tires. Was also told price went up due to it being the 1st of the month. Bait and switch is what I call it. On top of it, I asked the sales rep on 3 separate occasions if vehicle I wanted to purchase was Certified. His response was vague all 3 times. Never got a strait answer. I then contacted Jimmy Stallings - General Manager, with my issue. This was 3-days ago. As of today, no response. What ever happened to Customer Service? These guys have a no give a xxxx attitude and are the type giving car dealers a bad name. More
The dealership atmosphere was very welcoming. Bryan Castillo and the Robbins team helped get me into a beautiful new vehicle. They accepted my trade in and even delivered the new vehicle to my re Bryan Castillo and the Robbins team helped get me into a beautiful new vehicle. They accepted my trade in and even delivered the new vehicle to my residence. Bryan was very professional and helpful. I couldn't have asked for a better salesman. I wish him and the Robbins family in Humble all the best! My husband and I are very happy. More