Robbins Chevrolet

Loved our salesman ( Mr. B. Miller ) Everything went easy and fast. Everyone I talked to was very nice. B. Miller ) Everything went easy and fast. Everyone I talked to was very nice. More

Mr. Alex Fierro is very professional. My experience with him is always great. He always take the time to get me the best service, and best decisions for my vehicle. He will always be my go to guy,, Thanks A him is always great. He always take the time to get me the best service, and best decisions for my vehicle. He will always be my go to guy,, Thanks Alex.. More

Thank you Mr. Alex Fierro! In my 30 years of owning different model Chevy's, Mr. Fierro and the Robbins’ Chevrolet Service team is the most professional service te Alex Fierro! In my 30 years of owning different model Chevy's, Mr. Fierro and the Robbins’ Chevrolet Service team is the most professional service team that’s provided maintenance to my vehicles. Even the shuttle service gentlemen consistently checked on my well-being. They all made me feel like I was top priority and provided me with great service. I'm sure many customers think that your job is easy Alex and they probably also assume the responsibilities can be handled by anyone. But, I know better . . . and I am speaking from personal experience. This is why I decided to take the time and write this review. I want other’s, to see the strong impression that you and your team has left with me. But I want to emphasize that “Mr. Fierro and the Robbins Service Team of Professional Women and Men are by far the BEST ever!” No customer likes it when their service is poor, or the store’s representative is condescending, rude, or difficult. But . . . Mr. Fierro you have cultivated a welcoming atmosphere of respect by acting with complete professionalism, fixing and maintaining the respect, understanding, and being kind and available! Once again, Thank you for keeping me your top priority. And thank you for the difficult and often heartbreaking work that you do each and every day! You and other professionals like you are sincerely appreciated. More

Great customer service and very accommodating to the needs and work I had for my vehicle. needs and work I had for my vehicle. More

I was well treated and work was done expeditiously. The employees were courteous and helpful . employees were courteous and helpful . More

Service was freindly and professional with no problems with time and repair and ins[ection was completed timely with time and repair and ins[ection was completed timely More

Outstanding customer service! Marcus Loftin, at Robbins Chevrolet, makes the car buying experience so easy and stress-free, you actually forget you're buying a car. He took the hassle out, focused on us, g Chevrolet, makes the car buying experience so easy and stress-free, you actually forget you're buying a car. He took the hassle out, focused on us, got to know us and what we wanted in a vehicle. We were in and out in no time. Marcus, you have a customer for life! More

I drove 40 mins to this dealership for an oil change. I drove 40 mins to this dealership for an oil change. When I arrived they were extremely busy and backed up. I was told they couldn't fit my car in I drove 40 mins to this dealership for an oil change. When I arrived they were extremely busy and backed up. I was told they couldn't fit my car in because of the time. I was frustrated and disappointed. Marcus came over and asked me if I needed anything. He was extremely professional and pleasant. He made sure I was taken care of in no time. I appreciate managers like him. I'll definitely be back when we decide to upgrade. Thank you Marcus!! More

Amazing service. The gentleman made effort to make sure I was satisfied with my vehicle. Took the extra time when he didn't have to. was satisfied with my vehicle. Took the extra time when he didn't have to. More

Horrible customer service!! The salesman I worked with, Hunter, was amazing!! The dealership as a whole is dishonest and very unprofessional. Hunter worked so hard to find the exact Tahoe I was looking for Hunter, was amazing!! The dealership as a whole is dishonest and very unprofessional. Hunter worked so hard to find the exact Tahoe I was looking for. These cars are especially hard to find these days and he was so persistent in finding one. I actually found another one about the same time he found me this one. The other dealership was much closer to where I live and the total drive out price was $5,000 cheaper. I still wanted to go to Robbins purely because of Hunter. That original meeting on Saturday went great. They worked with me (a little…not much) on price and showed me a vehicle very similar to the one I was going to purchase. I fell in love with it!! I was told the car I was going to purchase wouldn’t be in for a week. This was perfect because I was going to be out of town for a week. I let their team know this and alerted them that I would be extremely busy and hard to reach that week, but that I would respond as time permitted. I paid the “deposit” and left feeling very happy with the situation. That immediately changed 3 days later. On Tuesday I received a call from Hunter that my car had arrived. I was excited and he sent pictures. Later I received a call from his manager, Brian Stricklan, questioning when I would be by to pick it up. Not thinking anything about it, I said I was out of town (as I had said I would be when paying the “deposit”) and that I wouldn’t be able to pick it up until the following Monday (6 days from then). I could immediately tell this was going to be an issue. His whole demeanor towards me changed. He started speaking to me like he didn’t believe that I really wanted to purchase the vehicle. My Tahoe had been stolen the week before and this is why I was looking to replace. I was honest about this from the very beginning about waiting on insurance. Again, I didn’t think this would be an issue because I had been told the car would not be in for one week. I started getting nervous that I wasn’t going to get the car. I even questioned them several times that they wouldn’t actually sell it since I had paid a “deposit.” I was told I needed to take action soon. I started panicking not sure what to do. I had an extremely stressful/high demanding event I was managing at work and didn’t have time to deal with this situation. I received several (and I mean several…maybe 12-15 calls/texts) on Wednesday morning asking when I would be in and if they could deliver the car to me where I was. This was completely ridiculous as I would have had to cancel my flight back home to drive the car back, plus find time in my already incredibly hectic day to deal with going through the paperwork and officially buying a car. They made an already stress situation almost unbearable. I did not want to lose the car after I had finally found it, but there was nothing I could do for another 5 days (at this point). I was told that the GM, Jimmy Stallings, would not hold the car for my any longer. That by holding it for me they were possibly losing a sale. Come on, these cars are in such high-demand, there was no way I was losing them a sale. The whole situation is totally ridiculous and I believe they were pressuring me to get it sold by the end of the month (again don’t know for sure, but just my perception). So basically the “deposit” you put down for a car at this dealership does nothing. When I signed the paperwork when I put down the deposit there was no time frame of when the car had to be purchased, but then again, I had been told the car wouldn’t even be in for ONE WEEK. Given they were closed on Sunday, they sold it to someone else (yes it sold within minutes) within 2 days. I will never do business with this greedy dealership ever again. They may act like they care about you, but they don’t care as long as they can sell the car. Again Hunter is amazing. I would definitely purchase a vehicle from him, but I refuse to give Robbins any more business. Do yourself a favor take and your business elsewhere. More