Robbins Chevrolet

Service department is terrible. They don’t get back to you in a timely manner, expect you to approve work through an app without talking to you and manipulate initial diagnostic fe They don’t get back to you in a timely manner, expect you to approve work through an app without talking to you and manipulate initial diagnostic fee and what money can be applied to further work. I will never be back! More

I Needed a Windshield and Leather redone for my wife 2015 Chevrolet Impala. I called Marcus Lofton not only did he take care of my wife car he also picked it up and delivered back to her. The service was e Chevrolet Impala. I called Marcus Lofton not only did he take care of my wife car he also picked it up and delivered back to her. The service was excellent and very professional. More

I had to wait entirely too long for my vehicle at the Robbins collision center because of a back ordered part. This is on GM. My vehicle was in the shop from 4/3/22 to 5/25/22. That’s 52 days and unaccep Robbins collision center because of a back ordered part. This is on GM. My vehicle was in the shop from 4/3/22 to 5/25/22. That’s 52 days and unacceptable. I lost over $1,000 in rental car fees because I had to pay for 22 days that my insurance company didn’t cover. I’m very disappointed and I will not be buying anymore vehicles from GM in the future nor will I be using their services. To say I’m very disappointed is an understatement! More

Addressed one of the three check engine light codes I asked them to take care then called me to pick it up with the check engine light still on. Can't get them on the phone either. I would have been bett asked them to take care then called me to pick it up with the check engine light still on. Can't get them on the phone either. I would have been better off at jiffy lube. More

This is the worst dealership in whole of US. Lacks integrity. Last month (April 2022), I bought a 2018 Toyota Highlander over valued at 31k from them, they advertised the vehicle as clean title Lacks integrity. Last month (April 2022), I bought a 2018 Toyota Highlander over valued at 31k from them, they advertised the vehicle as clean title, and I made the purchase online. But when the vehicle was delivered to me in Dallas Tx, there was an obvious massive unreported damage on the driver side and the entire side had been poorly repainted. The driver seat was broken. When u drive the car, there is so much noise and breeze coming from outside. All efforts to contact them was not helpful. I immediately tried to trade it in at other dealerships in Dallas and was offered range of 23k pointing at the damages. I have videos of the vehicle showing the damages and will post them here if it let me. I want the world to know that this dealership have no integrity. Do not deal with them. I’m really sad and will fight them with all I’ve got. More

Once again took my car to get serviced at Robbins Nissan and Mr. Alex Fierro took care of me and like always got my vehicle fixed as quick as possible. The best part is they always take good care of my vehi and Mr. Alex Fierro took care of me and like always got my vehicle fixed as quick as possible. The best part is they always take good care of my vehicle. More

Great job and good service! Finished before the estimated time that was originally given to me as a completion date. Finished before the estimated time that was originally given to me as a completion date. More

I arrived 47 minutes before my appt. I was second person but I was first in the line that I was in. When the garage doors were opened at 7 the guy that was first and I drove our vehicles I was second person but I was first in the line that I was in. When the garage doors were opened at 7 the guy that was first and I drove our vehicles in. He was waited on immediately in the service area. I was told to go to the counter. I guy needing parts came to the service area was accepted. I was told to wait on Alex who just help the first guy. Alex came in told me it would be a minute and went out. I waited at his seat Desk. When he came back, he. Told me to step aside and waited on a lady who had arrive after me. Two other clerks arrived and in walks another customer and they took him with me standing right there waiting. I got in my car back it out and left. For 16 years, we have purchased a new car at Robbins every 2 years driving from Splendora. Robbins, you lost thus family! More

Alex was real good about keeping me informed about the service being done on my truck.Highly recommended Robbins Chevrolet. service being done on my truck.Highly recommended Robbins Chevrolet. More

Marcus Lofton has great customer service! I came into Robbins Chevrolet needing assistance with service for my vehicle and he referred me to the Robbins Nissan & assisted me with getting in t I came into Robbins Chevrolet needing assistance with service for my vehicle and he referred me to the Robbins Nissan & assisted me with getting in touch with the right department. Very professional & I highly recommend More