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Rob Sight Ford - Service Center

Kansas City, MO

4.9
632 Reviews

632 Reviews of Rob Sight Ford - Service Center

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November 30, 2022

I was going to give a bad review this morning. But the manager , I dont know his name changed my mind. I’ve becoming here for a little over a year . I have had 2 major issues. One that resulting i More

by Dsleet11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk
November 27, 2022

I was in your service department on 11/25 and had a wonderful experience with Chad in the service department and Keith in the sales department. Hope to do business with you again soon. Mike P More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Koenigsdorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad
Nov 28, 2022 -

Rob Sight Ford responded

Thank you very much for the 5 star review and of course for your business from Chad, Keith, and the rest of the team. We appreciate you!

October 12, 2022

Eric, the service department representative, was most helpful in making sure that my 2017 Ford Escape replacement of a recalled part went very well. He and Mr. Harryman provided excellent service and ex More

by grandma g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, Jacob
Nov 04, 2022 -

Rob Sight Ford responded

Thank you so much!

October 03, 2022

I had three ford recall updates installed in one day. Everything went smooth and even had my new iPhone synced with the Bluetooth in the car. More

by Narron71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Rob Sight Ford responded

Thank you for taking the time to write your 5 star review, we very much appreciate you and your business!

September 29, 2022

TOP NOTCH! JESS and his advisors always take care of me. Never had any run around or unreasonable repair recommendations. I drive 20 min past my local ford d More

by doskias1981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Newman advisor 3207
Oct 03, 2022 -

Rob Sight Ford responded

Thank you much! From Jess and the rest of the team, we sure appreciate you!

September 28, 2022

Great service. Jess & the other service advisors have always taken great care of my vehicle. More

by mreedjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Newman
Oct 03, 2022 -

Rob Sight Ford responded

From Jess and the rest of the team, Thank you much for your kind words and your business!

August 27, 2022

My truck just stopped and we were stranded in Overland Park Ks. The truck was towed to Rob Sight Ford and they worked hard to get it fixed the next day so we could travel back home. They were courteous, More

by Ed
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirk kept me informed by telephone
Aug 29, 2022 -

Rob Sight Ford responded

Thank you much! We appreciate your kind words and your business!

August 27, 2022

Service was quick and the advisor was very professional and courteous. Will continue to use Rob Site for all my service work. More

by Marcy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jess Newman
Aug 29, 2022 -

Rob Sight Ford responded

Thank you! We look forward to seeing you again soon!

August 10, 2022

This dealership has been extremely easy to work with through the years. The service department is great. They do their best to get your car together n the shop as soon as possible and always work with y More

by Conniekrizner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Rob Sight Ford responded

Thank you Connie! We sure appreciate your kind words and your business!

August 04, 2022

Very knowledgeable service advisor, he was very pleasant. He made me feel at ease. The service didn't take very long, but was very thorough. More

by KCthrower
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Rob Sight Ford responded

Thank you very much! We appreciate you!

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