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628 Reviews of Rob Sight Ford - Service Center
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February 14, 2023
Simply put, Rob Sight Ford is the best Ford dealer in or around Kansas City! around Kansas City! More
by thisbme
Employees Worked With
February 12, 2023
Good place Need to improve on the service guy picking up the phone He is somewhat rude and doesn’t like repeating details to customers….he gets irritated when asked questions which is his job to answer!wha the phone He is somewhat rude and doesn’t like repeating details to customers….he gets irritated when asked questions which is his job to answer!what a sucker he is! Why would you be the person picking up the phone if you think people are disturbing you with questions????? More
by earldom.techs-0u
Employees Worked With
January 18, 2023
When I got to the dealership I was told it would be a 2 1/2 three hour wait when in fact, it was only about an hour and 15 minutes. 1/2 three hour wait when in fact, it was only about an hour and 15 minutes. More
by tpcarrigan
Employees Worked With
January 14, 2023
I purchased a used F150 here a few years ago, and that experience was good. So, I have been bringing that truck and a E350 van here for service. So far, so good. experience was good. So, I have been bringing that truck and a E350 van here for service. So far, so good. More
by El Scorcho
Employees Worked With
Kirk and Jacob
November 30, 2022
I was going to give a bad review this morning. But the manager , I dont know his name changed my mind. I’ve becoming here for a little over a year . I have had 2 major issues. One that resulting i But the manager , I dont know his name changed my mind. I’ve becoming here for a little over a year . I have had 2 major issues. One that resulting in them refunding me back $1000 plus and then giving me the wrong service due to a mix up by the service representative. Both issues were fixed pretty quickly. The service is immaculate. I am kind of hesitant on going back because of these mistakes. This is our family car and it needs to be as safe as I Can possibly make it. I want to personally thank Kirk & the manager for quickly rectifying both situations. More
by Dsleet11
Employees Worked With
Kirk
November 27, 2022
I was in your service department on 11/25 and had a wonderful experience with Chad in the service department and Keith in the sales department. Hope to do business with you again soon. Mike P wonderful experience with Chad in the service department and Keith in the sales department. Hope to do business with you again soon. Mike P More
by Mike
October 12, 2022
Eric, the service department representative, was most helpful in making sure that my 2017 Ford Escape replacement of a recalled part went very well. He and Mr. Harryman provided excellent service and ex helpful in making sure that my 2017 Ford Escape replacement of a recalled part went very well. He and Mr. Harryman provided excellent service and exemplified a truly satisfactory representation of outstanding service provided by Rob Sight Ford personnel. More
by grandma g
Employees Worked With
Eric, Jacob
