Rob Sight Ford - Service Center

The guys at Rob Sight ALWAYS go over and above to make certain that I am taken care of, and have even recommended other vendors to me when they knew they couldn't offer the best solution to my mechanical certain that I am taken care of, and have even recommended other vendors to me when they knew they couldn't offer the best solution to my mechanical problems. They always greet me by name, and do their best to make what could be a painful experience as palatable as possible. There are a lot of "shady" dealerships out there. However Rob Sight Ford/Lincoln/Mercury is the best dealership experience I've had anywhere, without question! More

My late husband and I have been Lincoln/Mercury lesees for at least 15 years. In the three+ years of dealing with Rob Sight Ford/Lincoln, I have never been dissatisfied with the attitude, service and per for at least 15 years. In the three+ years of dealing with Rob Sight Ford/Lincoln, I have never been dissatisfied with the attitude, service and performance of its employees. They are very friendly and the service has always been excellent. Some family members have suggested that I could get the same service for less at a non-dealership service shop. My assurance is that by using the dealership that carries the Ford product I lease at the time, whether I'm in a local or out-of-state need, the attention, repairs and over-all service results in a great experience! And, the cost is not out-of-line. In addition, the dealership will always stand behind its work! Thank you! Gladys V. O'Brien More

Craig was excellent - worked with my schedule to get my SUV fixed and went out of his way to call me to keep me updated on the progress. Overall, I appreciated his customer service and will return. SUV fixed and went out of his way to call me to keep me updated on the progress. Overall, I appreciated his customer service and will return. More

From the time I called to make the appointment for the From the time I called to make the appointment for the maintence on my vechile, until I left when everything was done, everyone I interracted with w From the time I called to make the appointment for the maintence on my vechile, until I left when everything was done, everyone I interracted with was wondeful. They were extremely nice and answered all questions for me. They were very good about calling to update me on the status of my vechile as well. More

I have dealt with Dave Bryant in the service department for 10 to 15 years and found him to be completely helpful and reliable. Over the years (I am 74) I have had the misfortune to experience indifferent for 10 to 15 years and found him to be completely helpful and reliable. Over the years (I am 74) I have had the misfortune to experience indifferent treatment and outright lying by people at other dealerships, but, from day one at Bob Sight, I have experienced nothing but a high degree of customer service and honesty. I have never had the feeling I was being charged for something I didn't need. I live in an area that abounds with pricy foreign cars and their owners have told me horror stories about the cost of just routine periodic service at those dealers. When I tell them how reasonable the cost of same on my Lincoln is, they cant believe it. I attribute that to an honest dealership with good people, namely Rob Sight. Buy American! More

I took my car in for a standard oil change. I was greeted at my car as soon as I pulled in. Noted the service I had scheduled and directed toward the waiting room. The waiting room had coffee, many greeted at my car as soon as I pulled in. Noted the service I had scheduled and directed toward the waiting room. The waiting room had coffee, many magazines, and a large TV for entertainment. After my car was serviced I was shown the check sheet and we discussed a small oil leak to keep an eye on, and the need for new tires within the next six months. My car was then washed, I paid the cashier, and it was left at the front of the bay with the keys inside. Less than an hour. Cost is a little high, I could get an oil change cheaper at one of the "quick change" places. But I like taking it back to the dealer, just so they can check everything over well. Very good service. More

This dealership offers excellent customer service! I came from a small town where you know the people that you do business with. Not knowing anything about this dealership or anyone there made me a little ne from a small town where you know the people that you do business with. Not knowing anything about this dealership or anyone there made me a little nervous. From the first phone call right through to picking up my vehicle, every employee made me feel welcome and my business appreciated. I will go back to this dealership anytime I need work on my vehicle or need to purchase another one. I cannot say enough good things about my experience. It was awesome! More

This dealership and Craig Touchstone provided great communication in setting up my appointment fo my 40,000 mile maintenance service on my Ford Fusion Hybrid. Craig kept me informed of the status of t communication in setting up my appointment fo my 40,000 mile maintenance service on my Ford Fusion Hybrid. Craig kept me informed of the status of the wolrk being performed. craig was pleasant, helpful, courteous and enthusiastic. More

For $44, this dealer gave our newly-purchased 8-year-old car a thorough check in addition to an oil change and tire rotation. They were friendly, communicated easily, and had our car ready at the promised car a thorough check in addition to an oil change and tire rotation. They were friendly, communicated easily, and had our car ready at the promised time. We absolutely recommend them! More

Rob Sight has a great service department. They are friendly and they take the time to clearly explain all of the work that is recommended. The waiting area is comfortable and the coffee is great. I tr friendly and they take the time to clearly explain all of the work that is recommended. The waiting area is comfortable and the coffee is great. I trust this department and they have always stood by their work. I highly recommend them. I take all my vechiles there for all services needs. In addition, I have bought five cars from them over the years. More