625 Reviews of Rob Sight Ford - Service Center
I am new to the area and brought my vehicle in for service today and was extremely pleased with the service, friendliness and professionalism of all staff encountered at this dealership! Erik Davidso service today and was extremely pleased with the service, friendliness and professionalism of all staff encountered at this dealership! Erik Davidson was extremely helpful and explained the process of my repair in depth and should be commended on an outstanding job! The repair was accomplished in a timely manner and the dealership (service area as well as the showroom and waiting area) were spotless. Parts that were ordered by Andy Cox arrived the same day and were installed. Price was as expected and my overall experience with Rob Sight Ford/Lincoln was far superior to other dealerships I have encountered. If in the area when I purchase a new vehicle, I will definitely try to purchase from this dealership. I will also highly recommend the dealership to family, friends and colleagues. Thank you again. Michael M. Van Dusen More
I've been coming here for 5 years & I've received great customer service & good quality work!!!! Anything that I ask them in the service department they always give me an answer & a few solutions as great customer service & good quality work!!!! Anything that I ask them in the service department they always give me an answer & a few solutions as to how we can correct the problem. I have never had a negative issue with this dealership at all!! More
This was truly great experience. Craig (service manager) was exceptionally friendly and professional. Did a walk through the dealership, showed all of the amenities for the customer and took GREAT care of t was exceptionally friendly and professional. Did a walk through the dealership, showed all of the amenities for the customer and took GREAT care of the car. Craig even introduced me to the Rob Sight. Their staff made me feel very welcome and did a great job with the service. Would I recommend this dealer? YES, they will be my go to stop for any needs my 'Stang GT needs. Friendly, professional and know their cars. Craig was extremely knowledgeable about all Mustang upgrades, needs and extras that can be done to it. Even though, I live in Olathe, I'll be having my service done by Rob Sight dealership! HIGHLY RECOMMEND More
This is my first Lincoln and I was not familiar with how to update the sync functionality. After my service call, Craig found a thumb drive and completely walked me through the steps of updating my sync se to update the sync functionality. After my service call, Craig found a thumb drive and completely walked me through the steps of updating my sync service. What excellent customer service. HE really went out of his way to ensure I left that dealership happy!!! More
I always have a great expereince with Rob Sight Ford. All of the employees are friendly and helpful. I have tried the other dealers, but Rob Sight always stands out as the BEST!! The service department is fi of the employees are friendly and helpful. I have tried the other dealers, but Rob Sight always stands out as the BEST!! The service department is first class! I know I am in good hands when I take my truck to Rob Sight. While I was waiting, I met Michele Knudsen in sales. Another first class employee of Rob's. She was very friendly and helpful. When I decide to buy my next Ford, Michele is the one I will be looking for. More
Oil change and general check of car was accomplished on time and at a reasonable price. I also had the bumper rattle fixed at the same time. time and at a reasonable price. I also had the bumper rattle fixed at the same time. More
I love Rob Sight Ford. Gary Singer is my salesman and he even makes me, as well as other customers, feel spoiled when we return. Thank you Rob Sight Ford!! Stephanie Dareing even makes me, as well as other customers, feel spoiled when we return. Thank you Rob Sight Ford!! Stephanie Dareing More
I really like this dealership and their service department. Have used them since 2007 when I purchased my F150 King Ranch from Used Cars. I have since purchased a GMC product from another dealers department. Have used them since 2007 when I purchased my F150 King Ranch from Used Cars. I have since purchased a GMC product from another dealership and they continue to treat me with the same high quality service. Love that they very often wash my vehicle for me! Great people to work with. More
Actually this was a return trip to the dealership. I initially came in on May 11, 2011 for service, lube, oil & filter change and tire rotation w/customarily multi-point inspection. When I went on my t initially came in on May 11, 2011 for service, lube, oil & filter change and tire rotation w/customarily multi-point inspection. When I went on my trip, I experienced a sort of bounce in my steering wheel. Didn't think to much of it at the time but would look into when I returned. Then I went on a shorter trip 200+ miles, I hear a noise coming from either my tires or wheels, so I made an appointment to have it checked out. What we discovered was the technican had inflated the tires to 40 lbs. rather than the recommended 35 lbs. I han't thought to check the air pressure in my tires, since I check them regularly and find the amount of tire pressure does not vary from the 35 lbs as recommended, even in Winter. More