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Rob Sight Ford - Service Center

Kansas City, MO

4.9
625 Reviews

625 Reviews of Rob Sight Ford - Service Center

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September 03, 2011

Thank you very much for washing the car. That was a nice surprise! I also enjoy the various magazine selections that you have available each time I come. More

by dogsam_12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : everyone in service department, Bruce Ginther, Craig Touchstone
September 01, 2011

Mr. Lee France is the reason that I love your dealership. And as I have found out you have many employee as good as Lee. I will miss Lee when I need to buy again but I did find someone to take his place, M More

by drenner01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor Chris? Transmission mechanic, Gary Singer
August 30, 2011

Unprecedented service and care from Bruce. He personally test drove my car before I left to ensure it was completely safe for my daughter heading off for college. His concern and professionalism is unmatch More

by akingcade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Ginther, Bruce Ginther
August 29, 2011

Took 2002 Lincoln LS in for an oil change. Team was able to get the car in and serviced and timely manner and overall good experience. More

by fieldsjt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't recall
August 27, 2011

The associates at this dealership have been very friendly we came for service but, have also been interested in trading cars next Aug. What really impressed us was the saleman knowing that we were not read More

by JWhite3542
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Doug Brynt
August 26, 2011

Craig was very helpful and considerate. He explained all work needed as well as things to look out for in the near future. I would certainly look to your dealership for service in the future. More

by Tom Sahli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
craig, Craig Touchstone
August 23, 2011

The Service Department at Rob Sight is outstanding. Very friendly and helpful. The staff go out of their way to make sure you are well informed and the service to your vehicle is done in a timely fashion. More

by kcshoes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
August 22, 2011

The customer service provided by the employees in the service department was excellent. They made me feel very important and very appreciated as a customer. While I waited for my vehicle to be serviced More

by milligan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig, Craig Touchstone
August 14, 2011

everything was great! Everytime I come in for service, it is done correctly and on time, if not I get a loaner car for my convenience. excellent customer service, More

by dspeiser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eric
August 11, 2011

My only complaint would be the charges for programming the key fob were not provided in advance. I should have asked, but it would have been nice to have all of the services and fees covered before the wo More

by babs0511
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob and Craig, Craig Touchstone
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