Rob Sight Ford - Service Center

I have never NOT had good service with you. Price is always alittle higher than I want but fixed budget doesn't help. I understand your situation. thanks so much! always alittle higher than I want but fixed budget doesn't help. I understand your situation. thanks so much! Joyce Gilmore More

Rob Sight and family have been friends for over 40 years. Keith Koenigsdorf has been an excellent & knowledgeable salesperson to me. Mr. Koenigsdorf is always availbale to answer all my questions and we tea Keith Koenigsdorf has been an excellent & knowledgeable salesperson to me. Mr. Koenigsdorf is always availbale to answer all my questions and we team together to unravel the mysteries of the Sync feature regarding the sync with my smartphone phone and the sync with my Ipod for music. More

I went in for an OIl Change and a new turn signal bulb. I went in for an OIl Change and a new turn signal bulb. The Mechanic forgot to put the Sticker with the mileage/date for the next oil change in my up I went in for an OIl Change and a new turn signal bulb. The Mechanic forgot to put the Sticker with the mileage/date for the next oil change in my upper left corner of my wind-shield. I guess he and the service writer were more was more focused on leaving for the day! This is not the usual attention to detail that I have always received from the service people at Rob Sight Lincoln. More

Each time I have taken my car in for service, only maintenance so far, everyone has been friendly and have answered all my questions and have taken care of all requests. The waiting area is comfortab maintenance so far, everyone has been friendly and have answered all my questions and have taken care of all requests. The waiting area is comfortable and the time it takes for service has been reasonable. Great dealership to do business with! More

In addition to the work completed. I requested the Remote Start be reset as I am unable to get it out of Valet mode. This was not put on the work order or completed. I also have an issue with a car Remote Start be reset as I am unable to get it out of Valet mode. This was not put on the work order or completed. I also have an issue with a car that only has 76000 miles on it and just over 2 years old having a tail light going out that cannot have just a bulb replaced. It required an entire tail light assmbly. LED lights should not go out that quickly. This is part of the reasion they are used. With this latest issue I am seriously questioning if buying this car was a good idea and whether I will buy another Lincoln in the future. Things that have gone wrong with this vehicle so far: 1. Motor in drivers window started making a noise. (Covered under warranty) 2. The front emblem on the car started to show wear and looked bad after only 20-25000 miles - replaced under warranty. 3. Finish on the steering wheel controls started chipping before warranty was out - only the right side was replaced under warranty and then just out of warranty the left side started chipping - has yet to be replaced. 4. $400 for a taillight is riduculous when the issue was a bulb that couldn't have been move than a few dollars - this is not only over priced but also a waste of resources and time in creating the entire piece. 5. The trim piece on the passengers side seat has been replaced twice, once just out of warranty and then again before the 12000 mile dealer warranty was up. The new piece is a slightly different design. This tells me there was a flaw in the original piece. 6. It has now been mentioned that there is a seal PVT???? that has started to leak and it will be ~$1200 to replace it. 7. Remote start keeps going into Valet mode and I cannot seem to get it out of Valet mode without bringing it in. All of this being said, overall I have had a good experience with the dealership, I am just questioning the quality of the vehicle. More

Reasons "Quality of Work" received rating of "good" vs "great": (1) oil change reminder not reset by servicer. (2) "date of next service" sticker states 02-30-11. Would recommend reprogramming o "good" vs "great": (1) oil change reminder not reset by servicer. (2) "date of next service" sticker states 02-30-11. Would recommend reprogramming or replacing equipment that would calculate/print an invalid date and invalid year. Gives the appearance of a lack of attention to detail. MY OVERALL EXPERIENCE WITH SERVICE OVER THE YEARS HAS BEEN FABULOUS. PLEASE ACCEPT THE ABOVE CONCERNS FROM A SATISFIED CUSTOMER. More

Very pleased with the professionalism shown by your employees, they went overboard to make sure I was notified as my repair progressed. I will come back for more service as needed. employees, they went overboard to make sure I was notified as my repair progressed. I will come back for more service as needed. More

We have delt with this dealership for many years because of the friendly and curtious service. They have been verry helpful when there has been a problem with our cars. of the friendly and curtious service. They have been verry helpful when there has been a problem with our cars. More

The service people here have always been extremely friendly and helpful> they always describe the problems found< and are quick to give estimates of what the repairs will cost> If the repairs take lon friendly and helpful> they always describe the problems found< and are quick to give estimates of what the repairs will cost> If the repairs take longer than anticipated, they are quick to offer a rental car. They are a job to deal with. More

I have a new company vehicle delivered by Olathe Ford. They treated me horribly! Your folks treated me as if I bought the vehicle from you! You will get 100% of my business if you keep up the awesome cu They treated me horribly! Your folks treated me as if I bought the vehicle from you! You will get 100% of my business if you keep up the awesome customer service. Please share with your people that they are doing a great job! I also love your facilities and the ability to sit there with my lap top while the work is being done. Only tiny complaint is that I didn't know the password to your Internet and the connection at the work stations didn't work. I used my wireless card though and got along fine. See you for the next service! More