Rob Sight Ford - Service Center

As usual, the attitude of the people I dealt with and the on-time completion of the service made it a pleasure to do business with you again. on-time completion of the service made it a pleasure to do business with you again. More

Took 2011 Mustang GT (purchased used from individual not this dealer) for an oil change. I'm very picky about nicks/scratches/etc. and discussed my concerns with the serivce department who understood and m this dealer) for an oil change. I'm very picky about nicks/scratches/etc. and discussed my concerns with the serivce department who understood and made sure my car was not parked in an area where any damage could occur. Also, they noted the car had the holes drilled out to put a license plate on the front (which I am not using), at no charge to me the color matched some plastic plugs and installed them in the front bumper which greatly improved the cars look. As I didn't purchase this from them, this was service above and beyond. As I'm in the market for another Ford soon, they will be my choice to buy from. Great service department and the sales folks that I have spoken with sound like pretty straight up guys also. More

We have been coming to Rob Sight Ford since moving to Kansas City, and have been consistently and extremely pleased with their customer service and care of our vehicle. Craig has usually been our servic Kansas City, and have been consistently and extremely pleased with their customer service and care of our vehicle. Craig has usually been our service consultant and is always very accurate in his estimate of the scope and cost of the maintenance work required. He is friendly, professional and always seems genuinely pleased to assist us. More

Enjoyed the experience. My truck needed work done due to a concern that came about in the service area of the dealership. The Auto body shop took care of everything and kept me appraised along the way. a concern that came about in the service area of the dealership. The Auto body shop took care of everything and kept me appraised along the way. More

I really enjoyed my experance with the service and sales part of the dealership. I called JD in service about getting the recalls done on my 2005 F-150 and that I was in the market of a new vehicle and he part of the dealership. I called JD in service about getting the recalls done on my 2005 F-150 and that I was in the market of a new vehicle and he told me to pull up to the service door and he would get me in an get me with a salesman. Within 10 min. of arrival my truck was getting the recalls performe, the talking to Keith then test drove a 2012 fusion SE and Keith is really helpfull with all my questions and told me about the rebates and whai i could get with the X-plan. I will be back to the dealership in 1-3 weeks to get the ball rolling to get the keys to a 2012 fusion. Really like the dealership all together. I asked a couple people how they liked there fusion and one said the love it and when I get down to getting one to go to Rob Sight!!!!! More

It was a pleasure to work with everyone here. Even though it is unfortunate that our vehicle was damaged we were assured it would look good as new and it does. Thank You!! though it is unfortunate that our vehicle was damaged we were assured it would look good as new and it does. Thank You!! More

My '03 Explorer had to be towed after hours to the dealership. When I called early the next morning, Roger informed me that the car was already being checked out and he would call to let me know wha dealership. When I called early the next morning, Roger informed me that the car was already being checked out and he would call to let me know what the problem was. I was happy that he called shortly after and informed me of the problem, the solution and cost. My vehicle was ready soon after that. I commend Roger W. for always taking good care of things for me. More

Service dept. found an issue I would never have noticed and fixed it in a timely manner. A leak from rear window washer would have caused difficulty after time. and fixed it in a timely manner. A leak from rear window washer would have caused difficulty after time. More

I am bringing the 2008 H3 back in this morning because after I picked it up yesterday the check engine light came back on! I hooked up the computer last night to diagnose the problem and it was the same p after I picked it up yesterday the check engine light came back on! I hooked up the computer last night to diagnose the problem and it was the same problem I had when I brought it in the other day, Misfire in cylinder 1. More

Brought my Taurus in to have a headlamp replaced. Work was completed and my car readu to go in less than an hour. I called ahead to be sure they could do the work as it was late in the afternoon. was completed and my car readu to go in less than an hour. I called ahead to be sure they could do the work as it was late in the afternoon. More