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637 Reviews of Rob Sight Ford - Service Center
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January 07, 2012
I went to get an oil/filter change and tires rotated. I have been pleased so far with service but not this time. When my car was done, the windows were down. When I put the windows up, my car smelled of have been pleased so far with service but not this time. When my car was done, the windows were down. When I put the windows up, my car smelled of smoke, as if someone had smoked in my car. I had a hard time breathing, as I have asthma. I couldn't even let my kids in the car because of the horrid smells and the stench. I had to drive all the way home with the windows open and air on full blast in the car - needless to say, I was freezing going home because your disrespectful, ignorant, selffish people smoked in my car or smoked a cigarette and then immediately drove my car. If this happens one more time, I am done with this dealership and will let everyone I know know how terrible Rob Sight is as a dealership. Also, I usually get a quality report and a check on fluids, etc. I didn't get this it this time, yet my receipt said things were checked. So, as far as I'm concerned, nothing was done and I am skeptical about my oil change. My car also took 1 hour to complete - this is twice the time I usually wait - probably due to people smoking in my car. I expect an apology and a discount the next time I come for service. If I don't receive any word back on this behavior, I am spreading the word about Rob Sight- Sucks. More
by currielm
Employees Worked With
1
January 04, 2012
I have to deal with many issues now that my husband is I have to deal with many issues now that my husband is unable to and coming to your dealership is not painful! Everyone there is friendly and helpf I have to deal with many issues now that my husband is unable to and coming to your dealership is not painful! Everyone there is friendly and helpful. When I didn't hear my name called to pay for the service, someone came looking for me! Time always passes quickly when I come in. I appreciate the reminders you send to let me keep my car in top shape. Thank you for your top quality service. More
by Stella Kartsonis
Employees Worked With
3
January 02, 2012
Dave was very helpful and worked with me to find a less expensive alternative to an expensive problem. Dave is a very good representative of your business. expensive alternative to an expensive problem. Dave is a very good representative of your business. More
by jtorrence57
December 29, 2011
I can say on every occasion when I've had to take my truck in for service the staff is courteous. Additionally, I get my truck in and out in about an hour. I don't have to sit around waiting for hours. truck in for service the staff is courteous. Additionally, I get my truck in and out in about an hour. I don't have to sit around waiting for hours. The waiting room is nice and roomy, with coffee, the current newspaper, and with a variety of magazines to read. During Spring and Summer months it's a nice area to take a walk while I'm waiting. I always take my truck to Rib Sight Ford for servicing because of the staff treats me nice and I feel I get quality service. More
by coh4979
Employees Worked With
Unknown Service Department Employee
December 28, 2011
24000 mile service, oil change and tire rotation. Quick Easy Great Value. Even the location was overshadowed by the prompt courteous service. Again a positive experience. Easy Great Value. Even the location was overshadowed by the prompt courteous service. Again a positive experience. More
by rismdv
Employees Worked With
don't recall
December 28, 2011
I noticed the message still says "change oil soon" but I think that will go away. If it doesn't I'll take the car back in. Service adviser Craig Touchstone was extremely courteous and helpfu soon" but I think that will go away. If it doesn't I'll take the car back in. Service adviser Craig Touchstone was extremely courteous and helpful. I am looking for a dealer I can trust, and the face of a dealer is often the service adviser. Craig did an excellent job of creating favorable first impressions. Because of this good experience I will definitely be back. More
by gimlin
Employees Worked With
1, Craig Touchstone
December 27, 2011
Just another great experience with this dealership! They took care of my problem without any question. The service guys are always wonderful to work with and extremely helpful. took care of my problem without any question. The service guys are always wonderful to work with and extremely helpful. More
by newbykcfd
December 22, 2011
I purchased my 2005 Mercury Sable used. I have only had my car serviced with Rob Sight and have always been satisfied with the service they provide. my car serviced with Rob Sight and have always been satisfied with the service they provide. More
by scorpio1036
Employees Worked With
service department personnel, cashier
December 17, 2011
I called at 11am and they got me in by 2pm. Roger kept me informed on their progress and had the car washed and ready to go in a little over an hour. Great service Jack Edwards informed on their progress and had the car washed and ready to go in a little over an hour. Great service Jack Edwards More
by Jack Edwards
Employees Worked With
Roger Waterfield
