Rob Sight Ford - Service Center

The reason for the less than perfect scores, if the technician initially stated I needed new tires. The tires only have 31000 miles on them and when Craig went back and checked it again, they were in technician initially stated I needed new tires. The tires only have 31000 miles on them and when Craig went back and checked it again, they were in the green 7/32 - so had I listened to the initial feedback - I would have been out $1000 for tires and an alignment that I didn't need. More

would definitely recommend this service department, they are the best, and always get me in and out as quick as possible, and even squeezed me in on a very busy saturday. are the best, and always get me in and out as quick as possible, and even squeezed me in on a very busy saturday. More

Dealings with dealership are always pleasant. High praise to the service department which I deal with approximately 3-4 times per year. I have had paint and body work done which was also a pleasant experienc to the service department which I deal with approximately 3-4 times per year. I have had paint and body work done which was also a pleasant experience. I suggest that you include the cashier and her photo in the above list of employees worked with at Rob Sight. Most of your customers, and all of your service customers, have contact with this person. She is personable and efficient. You should be getting feedback on her as well. More

My car has been showing 'low tire pressure". I phoned ahead and spoke with Roger, who said I did not need an appointment that I could come by to have my tires checked out. I went right to the dea phoned ahead and spoke with Roger, who said I did not need an appointment that I could come by to have my tires checked out. I went right to the dealership was able to have the work done immediately. Always courteous and professional service! More

Have not had any less than positive experiences with Rob Sight Ford the eight months I have been dealing with them. Would have preferred to have caution areas on condition survey brought to me attention by Sight Ford the eight months I have been dealing with them. Would have preferred to have caution areas on condition survey brought to me attention by service. More

Dave was very helpful and respected my concerns about cost. He also worked very hard to help me plan future service requirments for my car. cost. He also worked very hard to help me plan future service requirments for my car. More

Bruce has been wonderful to work with! I love the honesty & all the time he has spent to take care of my issues with my Ford Edge Sport! This is my first time buying a Ford. It's been a not so great experien & all the time he has spent to take care of my issues with my Ford Edge Sport! This is my first time buying a Ford. It's been a not so great experience, but Bruce has really made it tolerable. More

Eric was very helpful in getting my problem fixed - a rattle in the heater. I'd purchased my used car from another dealership and it was still under factory warranty. I was even given a ride to work afte rattle in the heater. I'd purchased my used car from another dealership and it was still under factory warranty. I was even given a ride to work after I dropped off the car. Eric is very professional, courteous and kind and I'll certainly return next time. More

Fast service with results that exceeded my expectations. Fast service with results that exceeded my expectations. In the future if I have to log in to return this survey you can forget about sending m Fast service with results that exceeded my expectations. In the future if I have to log in to return this survey you can forget about sending me these surveys. I have over 150 passwords and I have to look up the ones I use infrequently. If you are sending me a survey to my email address, I shouldn't have to log in to answer. Now it tells me that it is an invalid login. Booooooo!!! More

The service received at Rob Sight Ford is always exceptional. The staff is very accomodating, commuicates everything well, and does all that they can to see that the customer is satisfied with thei exceptional. The staff is very accomodating, commuicates everything well, and does all that they can to see that the customer is satisfied with their service. More