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Rob Sight Ford - Service Center

Kansas City, MO

4.9
631 Reviews

631 Reviews of Rob Sight Ford - Service Center

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May 01, 2012

Employees are personable, helpful and provide quality service. Continue to be impressed by this dealership. They made buying a car easy and affordable and I feel comfortable asking questions. More

by jmccoy12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Touchstone, Michele Knudsen
April 30, 2012

Your service department does a great job of keeping me informed. I have complete confidence that you have fully assessed and performed the needed work. More

by roncarlson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Touchstone
April 26, 2012

I use Rob Sight for service primarily due to location, because of the courtesy and helpfulness of the service department guys(Roger) they have helped retain me as a customer. Sometimes i leave there feeli More

by john angotti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 25, 2012

Eric (forgot his last name) was terrific to work with. He made the entire experience with getting our car repaired a great one. He was extremely friendly and helped resolve a situation quickly and to our com More

by Nolanwjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
April 23, 2012

I don't have the receipt in front of me; but I believe it was Todd I worked with. He met me at my vehicle, assured me of how quickly he could get the service done. He was thorough in his explanation when t More

by Lunn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd
April 16, 2012

My experience with Rob Sight was great. Craig Touchstone is an awesome employee of yours and you should feel honored to have him on your team. He was very helpful and great to work with. Thank you for every More

by amansell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig, Craig Touchstone
April 13, 2012

I was totally taken care of on a "nit pick" item (rear window tint on 2011 Mustang had some slight defects). Craig made the extra effort to photo my "problem", send it to Ford and follow up on More

by steve246810
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Touchstone
April 11, 2012

Came in for an oil change and was in an out of there very quickly. They did not try to talk me into getting any additional work done. More

by djoverson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 10, 2012

I live 50 plus miles away but never have an issue driving the distance to get my vehicles serviced due to the quality of work done at Rob Sight. More

by stoudec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Touchstone
April 10, 2012

I came in for oil change and tire rotation. I had the coolant tested since the vehicle is over five yearsold and not near the recommended mileage to change out for new coolant. As always, great service. More

by Bmcmein
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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