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Rob Sight Ford - Service Center

Kansas City, MO

4.9
631 Reviews

631 Reviews of Rob Sight Ford - Service Center

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June 09, 2012

Everyone was very pleasant and work seemed to be done in a timely fashion. The work was explained to me and all of my questions were patiently answered. The service dept was very accommodating to my schedul More

by Lhelling
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David
June 08, 2012

I try to take my car here for service because the people are always friendly. They explain what work needs to be done, and offer competetive pricing. More

by pkuti01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 07, 2012

I can't believe I got charged for tightening a screw that holds the battery stable in the trunk. Wouldn't have needed it if design had not been defective. When the rest of bill is $3000, a charge such as th More

by Emmett Wade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
June 06, 2012

Always pleased with quick, friendly and effecient service. Wouldn't go anywhere else. That's the reason my husband leased his new car there recently. More

by Sarah Beyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Erik and Roger in service dep't
May 27, 2012

very very friendly kept me updated on my car. good prompt service. I will recommend the service department to everyone. thanks for your service. Kent More

by Kent Peugeot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Touchstone
May 27, 2012

Dave Bryant has always been my service provider and always does an excellent job. Dave was on vacation and I was handed off to Eric Davidson and I was not expecting the quality of service I had come to More

by yellowroadway15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 22, 2012

Dave called me and followed up regarding how the service went and what condition the vehicle was in. I have a long road trip coming up and he covered all of the key areas of the car with me and put me at e More

by pdk7297
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 18, 2012

The service dept always strives to be efficient and timely. I brought my car in for inspection without an appointment and they were very accommodating and quick. Appreciate the car wash, nice added ser More

by Jnelder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Don't remember; always familiar faces
May 16, 2012

You never like recalls, but the service department made it as painless as possible!! I love that the car was washed and so many things were checked just because we were in there for something else! More

by scarrithers
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barbara Susan Carrithers
May 08, 2012

I can never get the cashier to obtain the right rewards information. I told her I had about $36.00 reward dollars and all she could find was $16.00. When I got home I found the rewards email stating abou More

by budedenfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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