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Rob Sight Ford - Service Center

Kansas City, MO

4.9
637 Reviews

637 Reviews of Rob Sight Ford - Service Center

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July 25, 2012

I originally bought my car in January 2012 from Rich Poe - best car buying experience I have ever had - no pressure - no games. Yesterday, Craig told me that they could change my oil and rotate my tires wi More

by Kevin O'Brien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Touchstone
July 11, 2012

Everyone involved went above and beyond what you'd normally expect of a dealership. Service was A ++! More than fair price and value for repairs. Timely and accommodating. It is not possible to find More

by JorgeKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
July 09, 2012

Rob Sight replaced a defective Ford battery which had purchased from a different Ford dealership. There was with no cost to me. The contact the other dealer to make sure the battery was still covered un More

by thirdlb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Touchstone
July 08, 2012

I've been dealing with Eric Davidison for all my service for years. He's the best. I've had three Lincoln's and now I have a 2012 Explorer. All my service Is done at Rob Sight. More

by Jrsimpson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
July 04, 2012

Made appointment for oil change. It took an hour and 45 minutes to get it done even with an appointment. No apology was given just business as usual. More

by gpstewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
do not recall
Jul 20, 2012 -

Rob Sight Ford responded

Thanks for the feedback,we are so sorry for the unexpected wait unfortunately we got backed up in the shop that day. We are sending you a complementary oil change for your next visit. Thank you so much for your business! Rich Poe- General Manager 816-941-1240

July 04, 2012

Great service. Work completed as promised. I would recommend this service department to my friends. Roger was great to work with. I plan to continue having my vehicle serviced here. More

by jblase
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
July 04, 2012

I am a long-time customer of Bob/Rob Sight and have always been pleased with my treatment there. I especially appreciated having my car washed when it was in for service. More

by William L. Ward
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Touchstone
July 02, 2012

Roger did a great job assisting me with my 90,000 mile check up and finding a problem that could be fixed before my extended warrenty expired. I really appreciated his professionalism. He provided me a More

by Dana Bedwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 30, 2012

I received my truck as planned. The guys are very polite and the detail I had done is great. I would recommend this dealership. Also, I think having this review section is a total pain and I will be ch More

by Mkillen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June 30, 2012

I had a the silver piece of plastic break off of my console took it in to see if it could fixed. Bruce took a look at it & said we will have to Order you another console lid it's under warranty we'll More

by DaphneSweet
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Ginther
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