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Rob Sight Ford - Service Center

Kansas City, MO

4.9
628 Reviews

628 Reviews of Rob Sight Ford - Service Center

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September 01, 2023

Awesome! !!! Great to deal with. They even brought the vehicle back to me after general maintenance. More

by doug64082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
Sep 03, 2023 -

Rob Sight Ford responded

Doug, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 24, 2023

Rob Sight service department does great work. They are friendly and finished on time. They’ve cared for my vehicle well for over 10 years now. More

by blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Bryant
Aug 25, 2023 -

Rob Sight Ford responded

Thanks for sharing about your experience with Rob Sight Ford. We appreciate your business and hope to see you again soon!

August 24, 2023

Great experience as usual. Brand new truck wasn't blowing cold air during a heat wave streak of 100° temps. They got me in, replaced a connector, and I was driving home in the More

by Shawn Bennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Koenigsdorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
SCOTT MCCASKILL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Pauly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Rob Sight Ford responded

Thank you for the kind words for our service department, Shawn! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 23, 2023

Service is great. Dave always honest and helpful. Would recommend Rob Site Ford to Friends. More

by idontno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Aug 24, 2023 -

Rob Sight Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 22, 2023

Satisfied with the work. Wasn't happy when I picked up my vehicle. Normally they bring my truck into the bay when I pick it up. I had to go find it in the parking lot. Al More

by Greview
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave is always good. Kurt on the other hand...
Aug 23, 2023 -

Rob Sight Ford responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 18, 2023

The best dealership to purchase a car from and the best to keep my car serviced. The service department is always friendly and efficient. The work of the service techs is always great. Wouldn’t go anywh More

by Naayorkie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Aug 21, 2023 -

Rob Sight Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 17, 2023

The Service Department is Great. They explained the services that where due on my truck, the cost of the services and we set a time. The work was completed and my truck drives great. More

by eerowdy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Aug 18, 2023 -

Rob Sight Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 09, 2023

Good communication, went over and above scheduled work. Work was explained and questions answered. A+ More

by parksj3271
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not know names
Aug 09, 2023 -

Rob Sight Ford responded

Thanks for sharing about your experience with Rob Sight Ford. We appreciate your business and hope to see you again soon!

July 31, 2023

I heard about this dealership from a family member who recommended them. I have taken my daughter’s car in for oil changes/tire rotation and the like twice now. It’s a 10 year old car and where most deale More

by Gina S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Bayers - 5 Stars!
Jul 31, 2023 -

Rob Sight Ford responded

Thank you for your very kind review, Gina. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rob Sight Ford.

July 27, 2023

It was a quick and complete completion of my service needs. I was very satisfied. More

by Drgna19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Gobben
Jul 28, 2023 -

Rob Sight Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rob Sight Ford.

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