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Rob Sight Ford - Service Center

Kansas City, MO

4.9
631 Reviews

631 Reviews of Rob Sight Ford - Service Center

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August 22, 2012

I am always made to feel important when I visit Rob Sight Ford. They always seem to be interested in my concerns about my vehicle. More

by Ltravis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
August 21, 2012

Rob Sight is awesome. Everytime I come in they are always so fast and friendly. I highly recommend them for any car purchase or service. They are simply the best! More

by mmclin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Ginther
August 13, 2012

I was told the issue on my vehicle was the parking brake shoes needed replaced, and you wanted to charge me $432 for the repair. I declined that. Brought the vehicle home, and tore the brakes and rotors o More

by luv2tan97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Touchstone, Erik Davidson, Roger Waterfield
August 02, 2012

We have dealt with this dealer for years. We have purchased a truck, and have all our vehicles serviced here. They are so friendly and the service has always been great. We always deal with Dave a More

by nmohn456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
July 25, 2012

I originally bought my car in January 2012 from Rich Poe - best car buying experience I have ever had - no pressure - no games. Yesterday, Craig told me that they could change my oil and rotate my tires wi More

by Kevin O'Brien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Touchstone
July 11, 2012

Everyone involved went above and beyond what you'd normally expect of a dealership. Service was A ++! More than fair price and value for repairs. Timely and accommodating. It is not possible to find More

by JorgeKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
July 09, 2012

Rob Sight replaced a defective Ford battery which had purchased from a different Ford dealership. There was with no cost to me. The contact the other dealer to make sure the battery was still covered un More

by thirdlb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Touchstone
July 08, 2012

I've been dealing with Eric Davidison for all my service for years. He's the best. I've had three Lincoln's and now I have a 2012 Explorer. All my service Is done at Rob Sight. More

by Jrsimpson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
July 04, 2012

I am a long-time customer of Bob/Rob Sight and have always been pleased with my treatment there. I especially appreciated having my car washed when it was in for service. More

by William L. Ward
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Touchstone
July 04, 2012

Made appointment for oil change. It took an hour and 45 minutes to get it done even with an appointment. No apology was given just business as usual. More

by gpstewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
do not recall
Jul 20, 2012 -

Rob Sight Ford responded

Thanks for the feedback,we are so sorry for the unexpected wait unfortunately we got backed up in the shop that day. We are sending you a complementary oil change for your next visit. Thank you so much for your business! Rich Poe- General Manager 816-941-1240

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