Rob Sight Ford - Service Center

The new guy wasn't very informative. I told him I wanted the oil changed, which with all of the other Service Advisors immediately translates to the Works package. this guy asked me if I wanted the tires r the oil changed, which with all of the other Service Advisors immediately translates to the Works package. this guy asked me if I wanted the tires rotated and a couple of other things. To which I said "isn't that part of the Works package?" He said, "Oh you want the works package". Also, when he came to the car, he didn't have his clipboard, wasn't taking down the mileage and the VIN etc while I was talking to him. If I have my choice in the future I will wait for one of the other Service Advisors to take care of me. More

Great, conscientious people. Work quickly and do good work. Parts department got confused re: which Ecoboost mass air flow sensor lead they had to order, which caused me to have to come back two additio work. Parts department got confused re: which Ecoboost mass air flow sensor lead they had to order, which caused me to have to come back two additional times to get my 5000 mile service completed. To their credit, their mechanic's spotted the lose pin and remediated the issue. But you always prefer that someone else's problem serve as the parts/service departments training aid. This is the only reason I downgraded them from 5's in quality and overall experience. From a service perspective they turned a problem into an opportunity to meet/exceed expectations. More

Unbelievable Service and Sales Department. I would definitely recommend this dealership to anyone interested in purchasing a new Ford product. The sales person Ty and Service Manager are true profess definitely recommend this dealership to anyone interested in purchasing a new Ford product. The sales person Ty and Service Manager are true professionals. Thank You. Gary Miller More

As always, had a great experience with Rob Sight! I have my F150 several yrs now, and things wear out sometimes. I can always count on Craig and the team to find the problems and let me know. And i like the my F150 several yrs now, and things wear out sometimes. I can always count on Craig and the team to find the problems and let me know. And i like the fact that Craig and the team dont try to push you to fix it right then, if it is something that may be ok for a while. As i am not a rich man, this means alot to me...it tells me that their thoughts are not ALL on the money...they think of their customers and their situations as well! Another job well done, Craig and team at Rob Sight Ford! I will continue to bring my business there for many years! Thanks! Therefore, its 5's across the board for the whole experience! More

Multipoint inspection and oil change are pretty standard less than 1 hour. However, it is possible tire rotation has created an issue with tire pressure monitor and alarm TBD. less than 1 hour. However, it is possible tire rotation has created an issue with tire pressure monitor and alarm TBD. More

Professional service and attention, identified and fixed brake squeal and steering wheel noise on our 2012 Ford Explorer. We have worked with this dealer for 5 years and always receive a consistent high lev brake squeal and steering wheel noise on our 2012 Ford Explorer. We have worked with this dealer for 5 years and always receive a consistent high level of service - they advise you when maintenance work will be necessary so you can plan ahead and not carry out unncessary work.They are well trained and know the vehicles well. For sales, they are easy to work with and find the vehicle of your specification. They always follow up to check if service was acceptable and demonstrate a high level of customer appreciation. More

I was helped right away. Service was very efficient!! Someone had spray painted my car and it was taken care of at no additional cost. Someone had spray painted my car and it was taken care of at no additional cost. More

Although I was not happy about running over something and having to replace a brand new tire, the folks did what they could do to make the replacement as easy as possible and provided excellent service. having to replace a brand new tire, the folks did what they could do to make the replacement as easy as possible and provided excellent service. More

I dropped by without an appointment for an oil change on my Lincoln MKX. I was in and out of there in a very short amount of time. Thank you. my Lincoln MKX. I was in and out of there in a very short amount of time. Thank you. More

I liked that I did not need an appointment and was able to get my oil changed and general checkup when I was in the neighborhood. Staff were all very friendly and helpful. Sorry, I didn't remember names. to get my oil changed and general checkup when I was in the neighborhood. Staff were all very friendly and helpful. Sorry, I didn't remember names. More