Rob Sight Ford - Service Center

Had a problem with the check engine light, was able to get me right in and fixed within a couple of days. Erik was great about communicating the problem and following up with the issue. get me right in and fixed within a couple of days. Erik was great about communicating the problem and following up with the issue. More

Our first visit having recently moved to the area. Staff very friendly & helpful. Waiting room & restrooms very clean and good coffee. We'll be back. very friendly & helpful. Waiting room & restrooms very clean and good coffee. We'll be back. More

I purchased my Ford Escape in July of 2012 - Marc Sullivan was outstanding. I have had two oil changes since - both times the service department was incredible. For both service visits I was in and Sullivan was outstanding. I have had two oil changes since - both times the service department was incredible. For both service visits I was in and out in less than and hour - even on a busy Saturday - everyone is extremely professional and friendly. I have complete faith and peace of mind having "Rob Sight" as my dealership. "Rob Sight" will always have my business - and because this dealership is so great - I will keep buying Ford products. More

I typically go to Rob Sight for regular scheduled service on my MKZ. Their prices are a probably average, maybe a little on the high side, but they usually complete the work quickly, within an hour, and the on my MKZ. Their prices are a probably average, maybe a little on the high side, but they usually complete the work quickly, within an hour, and the work is well done. They do not have very many amenities in their waiting area, only coffee and a television, and I would like to see more. They also do not wash the cars after servicing, some dealers in the KC Metro area do and it would be nice if they did as well. More

I went in for routine service, but also had a SYNC update to complete. I hadn't finished the download, and had ordered but not received my new navigation card. When I picked the car up from servicing, the to complete. I hadn't finished the download, and had ordered but not received my new navigation card. When I picked the car up from servicing, the SYNC download had been completed and a new navigation card installed! What a wonderful surprise. I was also offered assistance to pair my phone. thanks so much for the unexpected added service! More

Erik and the service team rock !! Erik is always doing the extras that are not asked for or expected. Erik promotes outstanding service and attitude !!! the extras that are not asked for or expected. Erik promotes outstanding service and attitude !!! More

Dave was great. I came in with a funny noise type of problem. The initial fix did not repair problem. Dave reversed the installed fix and determined actual problem. Gave me a free rental car due to the problem. The initial fix did not repair problem. Dave reversed the installed fix and determined actual problem. Gave me a free rental car due to the time to repair. Service was great, integrity was high, communication was excellent, and the noise is gone. Overall, a great place to do business. More

Great service as always with timely work done without even scheduling an appointment. Very nice customer waiting area with wifi that allows you to continue to work while waiting on service. even scheduling an appointment. Very nice customer waiting area with wifi that allows you to continue to work while waiting on service. More

Roger was very friendly and accomodating. Service was relatively quick and I was advised that there was a problem that would be covered under my warranty including the rental car and I was able to set th relatively quick and I was advised that there was a problem that would be covered under my warranty including the rental car and I was able to set this service up to be completed the folling morning. Craig took care of getting right in the next morning and Enterprise was great too. More