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Rob Sight Ford - Service Center

Kansas City, MO

4.9
628 Reviews

628 Reviews of Rob Sight Ford - Service Center

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November 02, 2023

Friendly, honest staff, great service from professional staff, customer comes first, enjoyable experience, prompt exceptional service. More

by acmannino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bryant - 5 stars always
Nov 03, 2023 -

Rob Sight Ford responded

Thanks for sharing your thoughts about your experience with Rob Sight Ford. We appreciate your business and hope to see you again soon!

October 29, 2023

Service writer was Fast and efficient. I experienced no problems. I Would highly recommend. I’ll be back soon and recommend to everyone More

by randyc12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2023 -

Rob Sight Ford responded

Thanks for sharing your thoughts about your experience with Rob Sight Ford. We appreciate your business, Randy, and hope to see you again soon!

October 23, 2023

Quick response time after I dropped my car off. The car was delivered quickly when I returned and quality work was done at a fair price and the service was explained to me by the customer service r More

by kcajnager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2023 -

Rob Sight Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rob Sight Ford.

October 16, 2023

Chad in service is helpful and pleasant to deal with. The Service department is efficient. More

by Bwood
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Oct 17, 2023 -

Rob Sight Ford responded

Thank you for your kind words for Chad and our service team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rob Sight Ford.

October 12, 2023

Convenient and always friendly. Said it would be one hour and fourth five minutes, but was done in one hour! More

by Daneuendorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Rob Sight Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Glad we were able to get you in and out! We will share your comments with our team, and we look forward to working with you again.

September 29, 2023

Great service at Rob Sight Ford. One of the many reasons I recommend buying a vehicle from them. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Sight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2023 -

Rob Sight Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Jay, and don't hesitate to let us know if we can be of further assistance.

September 27, 2023

This is the best dealership I've used. I have been in multiple times over the last couple of years for body work and for service and warranty work. They're the greatest. More

by dsommer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Rob Sight Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 20, 2023

Great service and customer service. I have bought all my vehicles (new and used) from them and have them serviced there. Reasonable price for standard servicing. More

by kavlick4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Rob Sight Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 08, 2023

Prompt-and courteous. Very friendly. Been doing business with them for a long time and will continue More

by davebmay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Sep 11, 2023 -

Rob Sight Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rob Sight Ford.

September 06, 2023

Chad is very professional. He describes the work before it started. Followed up with 3 items that were worn out on my care: break pad and rotors which could have adversely i More

by jmerchant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad is the best. He explained all the work in detail which helped us to quickly desire we needed the additional service. Best dealership!
Sep 07, 2023 -

Rob Sight Ford responded

Thanks for sharing your thoughts about your experience with Chad here at Rob Sight Ford. We appreciate your business and hope to see you again soon!

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