Rob Sight Ford - Service Center

Service Pleased the service gentleman reviewed with me what was checked and what the results were. He informed me what fluids were added. He did not just t Pleased the service gentleman reviewed with me what was checked and what the results were. He informed me what fluids were added. He did not just tell me it was finished and ready to go. I pay attention to the needs of my vehicle and appreciated the information. More

Tops in Service I've been coming to Rob Sight Ford since I purchased my 2013 Ford Fusion SE over 2 years ago. Its a great car and to date issues to date I've had noth I've been coming to Rob Sight Ford since I purchased my 2013 Ford Fusion SE over 2 years ago. Its a great car and to date issues to date I've had nothing but great service and have worked with all of the service writers and they've all been great. More

Excellent Service Bought my car at Rob Sight Ford in 2016, and have it serviced there as well. I am always pleased with the friendly, efficient service, and they work Bought my car at Rob Sight Ford in 2016, and have it serviced there as well. I am always pleased with the friendly, efficient service, and they work hard when you are waiting on site. Highly recommend this dealer! More

Exceptional - Exceptional - Exceptional I love this dealership. Everyone is courteous, friendly and knowledgeable. I have taken my Escape for maintenance 3 times and each time felt like I love this dealership. Everyone is courteous, friendly and knowledgeable. I have taken my Escape for maintenance 3 times and each time felt like the first. They made sure that I understood what they did and when to my next maintenance visit should be. They have even helped me on the phone. Also, Rob Sight is my fiance's go to for his F-150 when he is in Kansas City. Thank you so much. More

Great Customer Service! The service team does a great job in working with customers and I believe them to be honest in their dealings with the public. In particular, Dave Bry The service team does a great job in working with customers and I believe them to be honest in their dealings with the public. In particular, Dave Bryant has been an outstanding service advisor and has assisted me in maintaining my "Classic" F-150 for nearly 10 years now. He is always responsive and goes out of his way to help me understand viable options and the associated costs. I definitely recommend RS for service and purchasing a new or resale vehicle. Great group of folks, cashiers are cool too! More

Tire repair We had a tire blow out on the highway while heading to the lake for the weekend. We pulled off to. Firestone right off the highway and they couldn’t We had a tire blow out on the highway while heading to the lake for the weekend. We pulled off to. Firestone right off the highway and they couldn’t help us. I had my entire family in the car and they couldn’t make the time in our situation. We called Rob Site Ford which was about 6 or 8 miles away. Jesse helped us on the phone and was refeahionly helpful and professional. He remembered our call when we pullled up and got us right in. Super staff and dog friendly. Thank you Jesse and thank you Rob Site Ford!! The Miller’s More

Excellent for Service Rob Sight has the best service department we have ever used in nearly 40 years of driving Fords. This service visit I was out in 45 minutes for The Wo Rob Sight has the best service department we have ever used in nearly 40 years of driving Fords. This service visit I was out in 45 minutes for The Works on my Explorer. Staff is very courteous and I always appreciate the car wash. Excellent dealership! More

maintenance I took my car in for regular maintenance. I had not scheduled appointment in advance. When i arrived, it was obviously busy. When I said I did I took my car in for regular maintenance. I had not scheduled appointment in advance. When i arrived, it was obviously busy. When I said I did not have appointment, and was planning on waiting. They asked if I needed the car that day by certain time, if so another day might be better as it would be a couple hours to complete, but if I didn’t need car, they would be happy to shuttle me home so I didn’t have to wait and I could get ride back when done if needed. I took shuttle home. Driver was clean cut and friendly. I went about my day and then returned to service department when car was ready. I was out of there in 5 minutes. There were no unexpected charges or pressure to upsell. Everyone was very professional and polite. Best experience i have ever had taking a car in for service. Perhaps I won’t dread this as much in future. More

Great experience in service I was welcomed when I arrived. I had made an appointment online and upon arriving, they were aware of my appointment and were expecting me. My car was I was welcomed when I arrived. I had made an appointment online and upon arriving, they were aware of my appointment and were expecting me. My car was serviced promptly and completed in the time frame given to me. The waiting area was clean and there were snacks and coffee. More

Always taken care of! Rob Sight Ford has always gone above and beyond to meet my car needs. They are a great representation of putting the customer first, rather than the d Rob Sight Ford has always gone above and beyond to meet my car needs. They are a great representation of putting the customer first, rather than the dollar sign. They bend over backwards to ensure that every time I encounter them it’s a smooth transaction and I can’t thank them enough for that. More