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Rob Sight Ford - Service Center

Kansas City, MO

4.9
637 Reviews

637 Reviews of Rob Sight Ford - Service Center

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May 17, 2019

Service on my 2014 Ford Escape Kirk Goben, of the service department, was very helpful and the Rob Site dealership has always done their job to my satisfaction. I initially purchas More

by Sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Goben in Service, Marc Sullivan
May 17, 2019

Greets me with a smile I have a 2010 Ice Blue Mercury and it had lots of bugs when I first bought it and Dave worked with me and now it runs reliably Dave enjoys his work a More

by farmingzinnia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Touchstone
May 15, 2019

Always get Great Service Took my vehicle in for a check engine light. They quickly fixed. Explained to me the cause and remedy. Dave even researched and was able to get covere More

by Deanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2019

Service F150 I took to service my F150 they made the service in god time and made couple recalls in less than the time they had told me. More

by Rogelio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 11, 2019

Great service Greeted upon arrival, and fit me in prior to closing for a routine service. Checked on one potential issue, but found no problems. Tires are worn, an More

by Tjschwab33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Touchstone
May 08, 2019

Took time and listened First the appointment process was simple online. I even had to reschedule and did that online too. Service writer was patient and thorough. I waite More

by carolself01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Ginther, Craig Touchstone
May 07, 2019

Top Notch Service Always treated with professionalism and respect. The service team make sure to you know you are a valued customer and do anything they can to make sur More

by jason816
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2019

Great experience and quality service. Quality is what comes to mind after my service experience with Rob Sight Ford. Every facet of my service was explained to me and that left me feeling More

by Jim S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Touchstone
May 05, 2019

High Quality Professional Service Everybody I've had dealings with, both most previously and down the years that I've been to them for service, was courteous to me personally and did a More

by KEricE, KCMO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : (the cashier, who's name I never got) , Bruce Ginther, Craig Touchstone
April 29, 2019

The real substance of Customer Service. I have been a customer with the dealership for the past sixteen years. The staff in the service department has always met or exceeded my expectations More

by maint,DBCS22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Touchstone, Marc Sullivan
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