Rob Sight Ford - Service Center

Great Help! My Focus was having transmission problems and I had to nurse it into the dealership where I purchased it. The service department closed by then, but My Focus was having transmission problems and I had to nurse it into the dealership where I purchased it. The service department closed by then, but Keith in sales met me in the showroom, listened to my situation, and had me in a loaner within 15 minutes. Kirk in Service called me the next morning, said he was looking it over, and would get with me later in the day. By noon he had called and told me they were able to repair it and that it was ready for me to pick up. When I returned for my Focus, GM Rich greeted and thanked me. Kindness and service is systemic at this dealership. More

Re-call service The service was performed on my 2017 Explorer in accordance with the re-call. David Bryant was very helpful. However since the re-call was on the re The service was performed on my 2017 Explorer in accordance with the re-call. David Bryant was very helpful. However since the re-call was on the rear suspension it was evident to me the effect this would have on tire wear. I only got 30,000 miles on my original tires which to me was unacceptable. On previous Explorers I got 45,000 to 50,000 miles. Ford customer Satisifaction said there was nothing in the suspension that would affect tore wear. Makes no sense to me! More

Relief Easy to say was one of the best experiences in auto purchases and service I have had in my 50+ years of owning an automobile. Easy to say was one of the best experiences in auto purchases and service I have had in my 50+ years of owning an automobile. More

Service Went for my first maintenance on my 2019 fusion. Very friendly and clean. Very friendly and professional atmosphere. I would recommend this place to a Went for my first maintenance on my 2019 fusion. Very friendly and clean. Very friendly and professional atmosphere. I would recommend this place to anyone. More

Go Craig Craig makes my service visits very, very easy and comfortable. He's a good first contact for you Service Department and He's due a raise. Craig makes my service visits very, very easy and comfortable. He's a good first contact for you Service Department and He's due a raise. More

Exceptional and personalized service Erik Davidson provided exceptional and personalized service during my visit earlier this week. He almost immediately met me when I arrived, accuratel Erik Davidson provided exceptional and personalized service during my visit earlier this week. He almost immediately met me when I arrived, accurately listed my service requirements, kept in touch with me thru the day on the status, and completed the list to my satisfaction, which included a recall maintenance item covered under warranty. I've serviced my vehicle at RSF for several years and I've been very satisfied with the results. It's also good to see the retention of the people on their services team. Well done. More

Exceptional service department Dylan K and the rest of the service team always do an exceptional job. They are professional, courteous and efficient with their work (and my time). Dylan K and the rest of the service team always do an exceptional job. They are professional, courteous and efficient with their work (and my time). Most importantly, the job is done right the first time. More

Safe Driving I know my car is safe to drive because Rob Sight employs only the best and most qualified people. Thank you, Mr. Sight, for making hiring the best pe I know my car is safe to drive because Rob Sight employs only the best and most qualified people. Thank you, Mr. Sight, for making hiring the best people a top priority. . More

Top Notch Service The service team always makes sure that you leave happy, and makes you feel appreciated. This is the only place I take my vehicles for service. The service team always makes sure that you leave happy, and makes you feel appreciated. This is the only place I take my vehicles for service. More

Service is great! All of the service advisors are great to work with and I trust that that never recommend something that isn't necessary to be completed. All of the service advisors are great to work with and I trust that that never recommend something that isn't necessary to be completed. More