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Rob Sight Ford - Service Center

Kansas City, MO

4.9
632 Reviews

632 Reviews of Rob Sight Ford - Service Center

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November 26, 2019

Exceptional Customer Service Maintanence Dave Bryant has been my service manager for the last 2 years. His dedication to customer service and attention to detail are the reasons why I travel More

by jkbowden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2019

Service. Always pleased with my service. Find the Service employees are always courteous and knowledgeable. Always a treat to have my car washed too. Thank More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Touchstone
November 24, 2019

In for warranty repair on TSB 19-2274 I thought the dealer service center did great. Very prompt and helpful. Issue was for a "death wobble" steering on a 2017 F250 - second time it's More

by Michael G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Goben, David mayer
November 21, 2019

Periodic Regular Service Since having purchased our Ford Edge in 2013, the dealership has always provided excellent and timely service. Dave Bryant has been our Service Consul More

by Coach46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Sullivan
November 21, 2019

Service for my Edge I bought my Edge at Rob Sight Ford. The dealership has great service and the team members are great at keeping me informed as to the stage my Edge was More

by pretty red EDGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Koenigsdorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Touchstone
November 21, 2019

Rear ended I was in a auto accident, the other driver was at fault. Randy and the rest of the staff at the collision center were very helpful and made the aggrav More

by Diane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy from the collision center
November 20, 2019

Battery replacement I have used Rob Sight for all my service since I bought my 2015 Ford Excape 4 years ago. Always great service and friendly team members. More

by Magnum Videos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Touchstone
November 07, 2019

Ford Recall Performed Dave Bryant took care of our appointment for service and recall in just a few minutes. Our vehicle was ready before the promised time and it was wash More

by harygt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2019

The service experience is always exceptional! We have purchased all of our cars in the last five years from Rob Sight Ford and the experience from the time you walk in the door is always a good on More

by Jeff King
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Touchstone, Alex Condon
November 03, 2019

I appreciate the friendly dependable service and variery in waiting areas. I purchased my vehicle from Rob Sight and have found the service department charges to be very competive with other local garages. More

by The owl lady
Recommend Dealer
Yes
Employees Worked With
Erik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Touchstone
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