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Rob Sight Ford - Service Center

Kansas City, MO

4.9
637 Reviews
Call Service Center (816) 941-1200

637 Reviews of Rob Sight Ford - Service Center

Sort by
July 24, 2022

Close to work and convenient. Will be back for my next scheduled service in a few months. More

by Lindyb1164
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Deering
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2022 -

Rob Sight Ford responded

Thank you!

July 14, 2022

Always Fast Friendly Service At Rob Sight And Will Always Have Our Car Services Here More

by Firedogg1907
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2022 -

Rob Sight Ford responded

Thank you so much!

July 12, 2022

Moved here from out of state and needed a dealership to take care of our vehicle. Jess set me up, scheduled a time and got me in and out hassle free. Ford perfect! More

by jlewiscowboys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess
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Aug 03, 2022 -

Rob Sight Ford responded

Thank you much from Jess and the rest of the team, we sure appreciate you!

Aug 03, 2022 -

jlewiscowboys responded

No thank you for making me feel appreciated and able to trust you.

July 06, 2022

Service center seems to do a good job. Sales were ok when we bought our car. More

by Drtroy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk
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Jul 08, 2022 -

Rob Sight Ford responded

Thank you for your kind feedback and for your business. We appreciate you!

July 01, 2022

The consistently efficient, skillful and good value for a reasonable price service has been our experience for more than 30 years (at both Rob Sight locations)! More

by Byegolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Touchstone/4102(5 stars). Tech: Guillermo Quinones
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Jul 02, 2022 -

Rob Sight Ford responded

Thank you so much for your kind words and for more than 30 years of doing business with us, WOW! We sure appreciate you so much!

June 23, 2022

$100 for a cabin filter! What a rip off! Totally taking advantage of the customer. Other locations charge $40-$50. The labor for 5 minutes of work was almost $60. I won’t More

by Tadman12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
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Jun 27, 2022 -

Rob Sight Ford responded

Chris- Thanks for your feedback. I grabbed your ticket and looked at it. we charged you $56.69 installed for your cabin air filter. Our Service Advisor told me he discounted that after you we're displeased with the our regular price of $89.95 (which is the standard price charged at Ford Dealerships in Kansas City when using OEM Motorcraft filters). We apologize you we're displeased but not sure based on this information I see as to why? Is there more here then I see possibly? Either way thank you for your business and we are sorry we won't be seeing you back. We wish you nothing but the best! Rich Poe General Manager 816-941-1240 richpoe@robsight.com

June 22, 2022

Great service would recommend it to anyone. Really help me out when I needed someone to lean on with my truck More

by Tracy.Wooten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
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Jul 02, 2022 -

Rob Sight Ford responded

Thank you Tracy!

June 17, 2022

Great customer service fast and friendly. Answered all the questions I needed to have answered. Would highly recommend this dealership. More

by Mmattingly66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Bryant
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Jun 18, 2022 -

Rob Sight Ford responded

Thank you for your kind words and of course for your business!

June 17, 2022

Great Dealership, they always make it easy for me to come back for regular service! More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Sight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Sight
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Jun 18, 2022 -

Rob Sight Ford responded

Jay- Thank you very much for your positive feedback! See you back again soon!

June 16, 2022

Great experience. Fast friendly service. Kirk was great to work with. He made sure my truck was repaired properly and I was taken care of. More

by timothy b oberry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Goben
Report | Print
Jun 17, 2022 -

Rob Sight Ford responded

Timothy- Thank you so much from Kirk and the whole Rob Sight Team!

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