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Rob Sight Ford - Service Center

Kansas City, MO

4.9
637 Reviews

637 Reviews of Rob Sight Ford - Service Center

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September 28, 2022

Great service. Jess & the other service advisors have always taken great care of my vehicle. More

by mreedjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Newman
Oct 03, 2022 -

Rob Sight Ford responded

From Jess and the rest of the team, Thank you much for your kind words and your business!

August 27, 2022

My truck just stopped and we were stranded in Overland Park Ks. The truck was towed to Rob Sight Ford and they worked hard to get it fixed the next day so we could travel back home. They were courteous, More

by Ed
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirk kept me informed by telephone
Aug 29, 2022 -

Rob Sight Ford responded

Thank you much! We appreciate your kind words and your business!

August 27, 2022

Service was quick and the advisor was very professional and courteous. Will continue to use Rob Site for all my service work. More

by Marcy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jess Newman
Aug 29, 2022 -

Rob Sight Ford responded

Thank you! We look forward to seeing you again soon!

August 10, 2022

This dealership has been extremely easy to work with through the years. The service department is great. They do their best to get your car together n the shop as soon as possible and always work with y More

by Conniekrizner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Rob Sight Ford responded

Thank you Connie! We sure appreciate your kind words and your business!

August 04, 2022

Very knowledgeable service advisor, he was very pleasant. He made me feel at ease. The service didn't take very long, but was very thorough. More

by KCthrower
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Rob Sight Ford responded

Thank you very much! We appreciate you!

August 04, 2022

Work is done on time and the people are great to work with. Ike to deal with professionals . More

by HFord2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Rob Sight Ford responded

Thank you very much! We appreciate you and your business!

August 04, 2022

I needed to get my oil changed and NO WHERE on your website does it tell you that it is first come first serve. So I made a service appointment and wrote down what I needed. When I came in for my appoi More

by Karenghawley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Deering
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Rob Sight Ford responded

Thank you for your feedback. We apologize for the frustration with your visit. We will look into making the changes you are suggesting ASAP, frankly we didn't realize that was the case and we should have. Thank you for your business and your patience we very much appreciate both.

August 03, 2022

My third row seating was damaged by a furniture store and I was needing to get a quote to repair it. I spoke with Craig over the phone and he was very nice and explained the process. He was able to see my ve More

by Lori
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Touchstone
July 29, 2022

terrible service, my ford explorer was parked in the back of this agency for a week and they never put it in for inspection, there was a person who told me that they were already inspecting it and it was a l More

by Suarez_6934
Customer Service
Recommend Dealer
No
Employees Worked With
Chrysler
July 28, 2022

Always get the job in a timely manner I have bought several cars from this dealer More

by Mcrosby8
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Rob Sight Ford responded

Thank you so much!

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