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Rob Sight Ford - Service Center

Kansas City, MO

4.9
632 Reviews

632 Reviews of Rob Sight Ford - Service Center

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August 04, 2022

Work is done on time and the people are great to work with. Ike to deal with professionals . More

by HFord2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Rob Sight Ford responded

Thank you very much! We appreciate you and your business!

August 04, 2022

I needed to get my oil changed and NO WHERE on your website does it tell you that it is first come first serve. So I made a service appointment and wrote down what I needed. When I came in for my appoi More

by Karenghawley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Deering
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Rob Sight Ford responded

Thank you for your feedback. We apologize for the frustration with your visit. We will look into making the changes you are suggesting ASAP, frankly we didn't realize that was the case and we should have. Thank you for your business and your patience we very much appreciate both.

August 03, 2022

My third row seating was damaged by a furniture store and I was needing to get a quote to repair it. I spoke with Craig over the phone and he was very nice and explained the process. He was able to see my ve More

by Lori
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Touchstone
July 29, 2022

terrible service, my ford explorer was parked in the back of this agency for a week and they never put it in for inspection, there was a person who told me that they were already inspecting it and it was a l More

by Suarez_6934
Customer Service
Recommend Dealer
No
Employees Worked With
Chrysler
July 28, 2022

Always get the job in a timely manner I have bought several cars from this dealer More

by Mcrosby8
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Rob Sight Ford responded

Thank you so much!

July 24, 2022

Close to work and convenient. Will be back for my next scheduled service in a few months. More

by Lindyb1164
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Deering
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Rob Sight Ford responded

Thank you!

July 14, 2022

Always Fast Friendly Service At Rob Sight And Will Always Have Our Car Services Here More

by Firedogg1907
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Rob Sight Ford responded

Thank you so much!

July 12, 2022

Moved here from out of state and needed a dealership to take care of our vehicle. Jess set me up, scheduled a time and got me in and out hassle free. Ford perfect! More

by jlewiscowboys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess
Aug 03, 2022 -

Rob Sight Ford responded

Thank you much from Jess and the rest of the team, we sure appreciate you!

Aug 03, 2022 -

jlewiscowboys responded

No thank you for making me feel appreciated and able to trust you.

July 06, 2022

Service center seems to do a good job. Sales were ok when we bought our car. More

by Drtroy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk
Jul 08, 2022 -

Rob Sight Ford responded

Thank you for your kind feedback and for your business. We appreciate you!

July 01, 2022

The consistently efficient, skillful and good value for a reasonable price service has been our experience for more than 30 years (at both Rob Sight locations)! More

by Byegolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Touchstone/4102(5 stars). Tech: Guillermo Quinones
Jul 02, 2022 -

Rob Sight Ford responded

Thank you so much for your kind words and for more than 30 years of doing business with us, WOW! We sure appreciate you so much!

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